Endpoint Protection

Hi,

I've just migrated my SEP Managers (3 replication partners) to SEP 12.1, and I'm presenting the following message error:

Event Type: An unexpected exception has occurred

Description: Unexpected server error.

Checking the scm-server-0.log file, I found the following information:

2011-09-01 10:56:16.144 THREAD 54 SEVERE:  in: com.sygate.scm.server.servlet.ConsoleServlet
ClientAbortException:  java.net.SocketException: Software caused connection abort: socket write error
    at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
    at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
    at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:381)
    at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:370)
    at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
    at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
    at java.io.BufferedOutputStream.write(BufferedOutputStream.java:109)
    at com.sygate.scm.server.servlet.ConsoleServlet.sendStreamAsResponse(ConsoleServlet.java:330)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:112)
    at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:52)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.SocketException: Software caused connection abort: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
    at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
    at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuffer(OutputRecord.java:297)
    at com.sun.net.ssl.internal.ssl.OutputRecord.write(OutputRecord.java:286)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecordInternal(SSLSocketImpl.java:743)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:731)
    at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
    at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:760)
    at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
    at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
    at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:784)
    at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:126)
    at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:593)
    at org.apache.coyote.Response.doWrite(Response.java:560)
    at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
    ... 24 more
2011-09-01 10:56:16.316 THREAD 1310 SEVERE:  in: com.sygate.scm.server.servlet.ConsoleServlet
ClientAbortException:  java.net.SocketException: Software caused connection abort: socket write error
    at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:358)
    at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:323)
    at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:381)
    at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:370)
    at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
    at java.io.BufferedOutputStream.flushBuffer(BufferedOutputStream.java:65)
    at java.io.BufferedOutputStream.write(BufferedOutputStream.java:109)
    at com.sygate.scm.server.servlet.ConsoleServlet.sendStreamAsResponse(ConsoleServlet.java:330)
    at com.sygate.scm.server.servlet.ConsoleServlet.doPost(ConsoleServlet.java:112)
    at com.sygate.scm.server.servlet.ConsoleServlet.doGet(ConsoleServlet.java:52)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:298)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:859)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:588)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Thread.java:662)
Caused by: java.net.SocketException: Software caused connection abort: socket write error
    at java.net.SocketOutputStream.socketWrite0(Native Method)
    at java.net.SocketOutputStream.socketWrite(SocketOutputStream.java:92)
    at java.net.SocketOutputStream.write(SocketOutputStream.java:136)
    at com.sun.net.ssl.internal.ssl.OutputRecord.writeBuffer(OutputRecord.java:297)
    at com.sun.net.ssl.internal.ssl.OutputRecord.write(OutputRecord.java:286)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecordInternal(SSLSocketImpl.java:743)
    at com.sun.net.ssl.internal.ssl.SSLSocketImpl.writeRecord(SSLSocketImpl.java:731)
    at com.sun.net.ssl.internal.ssl.AppOutputStream.write(AppOutputStream.java:59)
    at org.apache.coyote.http11.InternalOutputBuffer.realWriteBytes(InternalOutputBuffer.java:760)
    at org.apache.tomcat.util.buf.ByteChunk.flushBuffer(ByteChunk.java:432)
    at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:347)
    at org.apache.coyote.http11.InternalOutputBuffer$OutputStreamOutputBuffer.doWrite(InternalOutputBuffer.java:784)
    at org.apache.coyote.http11.filters.ChunkedOutputFilter.doWrite(ChunkedOutputFilter.java:126)
    at org.apache.coyote.http11.InternalOutputBuffer.doWrite(InternalOutputBuffer.java:593)
    at org.apache.coyote.Response.doWrite(Response.java:560)
    at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:353)
    ... 24 more

Any idea about what this error means, and what can I do to fix it?

Thanks!

did  u reboot the server and check? is it scheduled for a maintenance window??

Re run management server configuration wizard and instead of Hostname of the server try IP address of the server

I posted the same issue in this post:

https://www-secure.symantec.com/connect/forums/unexpected-server-error-errorcode-0x10010000-0

My database is on a seperate server and using Windows Authentication.  ODBC connection looks fine.  Using the IP address made no difference.

Hi ,

Any suggestion above helped ?

I don't think they know......honestly - look at all the unanswered and unresolved threads on this exact error........ looks like SEPM has a REAL issue with SQL and a named instance that does not run on 1433. (named instances don't run on port 1433, they are dynamic) and SEPM install does not create the DNS entry they speak of in http://www.symantec.com/business/support/index?page=content&id=HOWTO55031

So no joy there.

I use the SQL login for the database login, so no joy there either. (I keep seeing the same things over and over - "it's a sql login error, change to SQL authentication" - SORRY, that's not it, we've always used SQL authentication)