Client Management Suite

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  • 1.  Uninstall help

    Posted Apr 06, 2009 06:27 AM
    Hi. Following the move of most of our data to the new NS7 I'm cleaning out the old server of all obsolete parts. I am aiming to have remaining DS6.9 and the Helpdesk (Incidents) section. thing is there are so many components to remove I don't want to remove an essential working part. Was hoping people could shed some quick light on what else I have that I can get rid of.  

    The sScreenshot below has all current remaining solutions. What can I get rid of?
    http://img134.imageshack.us/img134/7242/12298064.jpg



    Thanks in advanced!


  • 2.  RE: Uninstall help

    Posted Apr 07, 2009 10:35 AM
    BUMP.
    What can I remove without damaging the DS and the helpdesk. Would appreciate help on this soon please.

    If I remove the following, is my Helpdesk/DS6.9 going to break?
    :- CMDB
    :- Connector Solution Data Integration Component
    :- Connector Solution EventIntegration Component
    :- Connector Solution User interface Integration Component
    :- Console
    :- Console Data
    :- Data Connector
    :- Realtime Console Infrastructure

    Bear in mind, All I'm going to need currently is the ticket system. Linking to machines (History) is currently not important (Although user/machine data still exists in the DB).