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uninstall Outlook add-in on ev server

Created: 24 Oct 2012 • Updated: 24 Oct 2012 | 1 comment
Ronen Tzimbel's picture
This issue has been solved. See solution.


How can I uninstall Outlook add-in on ev server

thanks Ronen

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JesusWept3's picture

Depending on which version, the client is part of the server package and cannot be uninstalled, the best you could do is disable the outlook add in

However if you've installed EV9 SP3+ and you installed the client seperately, you would do the following

1. Export the HKLM\software\wow6432node\kvs registry key
2. Stop the EV services
3. Uninstall the EV client
4. Reinstall the EV server binaries
5. Reimport the registry settings you just exported

The EV client and the EV server share many DLL files and when you uninstall the client it will unregister those DLL's and delete them from disk, hence the need to reinstall the EV server binaries