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uninstall PGP

Created: 17 Dec 2012 | 3 comments

Try to unisntall , using Vista 32 bits.

Get error disks still encrypted.

Using pgpwde --status --disk 0, I got:

C:\Program Files\PGP Corporation\PGP Desktop>pgpwde --status --disk 0
Warning: PGPwde is running in restricted environment.
         Some features are disabled
Disk 0 is instrumented by bootguard.
  Current key is valid.
Request sent to Disk status was successful
 
 
So no encryption is on the only disk on the pc.
 
I try to remove the bootguard:
C:\Program Files\PGP Corporation\PGP Desktop>pgpwde-admin --uninstrument --disk
0 --passphrase "xxxxxx"
Warning: PGPwde is running in restricted environment.
         Some features are disabled
Disk 0 has an authenticated encryption key.
Disk 0 use decrypt to remove.
Operation uninstrument disk failed:
Error code -11971: already in use
 
No way to get the disk free of PGP.
Spent days in frorums and webs trying things but without any result.
 
Any suggestion?

Comments 3 CommentsJump to latest comment

Tom Mc's picture

Are you running these commands from the same admin account that you encrypted from?

Please see this thread:

https://www-secure.symantec.com/connect/forums/una...

When you consider your issue resolved, please click Mark As Solution on the most helpful response.

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PGP_Ben's picture

Is this a standalone installation or a managed client installation? Have you tried decrypting via command line as well?

pgpwde --decrypt --disk 0 --user "username of passphrase user" -p "passphrase here"

If/when you consider your issue resolved, please click Mark As Solution on the most helpful response.