Endpoint Protection

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  • 1.  Uninstall SEP programme from PC

    Posted Jan 20, 2016 05:15 PM

    CleanWipe.exe doesn't uninstall SEP, i get a Fatal error message stating "could not copy file CleanWipeState.db  

    Could anyone reply with an alternative to remove SEP from my PC

     

    Thx 

     



  • 2.  RE: Uninstall SEP programme from PC
    Best Answer

    Posted Jan 20, 2016 05:17 PM

    When you unzip cleanwipe, it contains both cleanwipe.exe and cleanwipe.db. Cleanwipe.exe needs to be run from the same location as cleanwipe.db in order to function. It sounds like cleanwipe.db is missing.
     



  • 3.  RE: Uninstall SEP programme from PC

    Posted Jan 23, 2016 11:22 PM

    Thanks Brian,

    Your reply helped me resolve my issue.

    I have the cleabwipe.db file, but what i didn't do is to take the cleanwipe.exe and cleamwipe.db files and relocate them together in a different folder. What I was doing is doulble clicking cleanwipe.exe from winzip and it would open the dialogue box and the error message comes up.

    Thank you for your feedback, very much appreciated.

     

    kind regards

    Zak



  • 4.  RE: Uninstall SEP programme from PC

    Posted Jan 24, 2016 06:56 AM

    You're welcome, Zak.