Endpoint Protection

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  • 1.  Uninstall Symantec Antivirus

    Posted Jun 03, 2009 09:48 PM
    I do not know if I am even in the right Forum.

    I am trying to uninstall Symantec AntiVirus which was installed on my son's computer by the college from which he graduated.  It is on a XP Pro system.  I am only familiar with Norton AntiVirus.  I tried A/R Programs but it hung and I had to terminate the uninstall.  It no longer appears in the A/R list.  He can no longer sign into the University web site.  Will the program which removes all Symantec Programs and is designed for the Norton uninstall work?  Or is there a specific tool to remove Symantec Antivirus?  Where do I get it?

    Thanks. 


  • 2.  RE: Uninstall Symantec Antivirus

    Posted Jun 03, 2009 09:54 PM
    You can use the cleanwipe tool, but you probably won't be able to get it from symantec since you don't have a suppor contract. (you can search on the net for cleanwipe)

    Manual uninstall directions for Version 10, but should be similiar to other versions:
    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005050210381448



  • 3.  RE: Uninstall Symantec Antivirus

    Posted Jun 03, 2009 10:18 PM

    More Info:

    After a reboot Symantec antiVirus is still in the A/R Programs List
    It is version 10.1.4.4000
    Virus Defs are 6/3/2009 Ver 4
    Live Update says I have
       Avenge MicroDefs25 SavCorp10
       Live Update
       Symantec AntiVirus Corporate Client
    All Apps are up to date.

    bjohn, thanks for the info.  Cleanwipe seems like the way to go since the manual method is tedious.  I will see what I can find.

    Thanks again.



  • 4.  RE: Uninstall Symantec Antivirus

    Posted Jun 04, 2009 01:26 AM
    if u have a fileshare.symantec user name password then u can adownload cleanwipe. You can find a removal tool in the software pakage if it is available with you.
    If u don't have username password for fileshare mail me i will send u mine's.
    Cuz i cannot post it on community
    ajit


  • 5.  RE: Uninstall Symantec Antivirus

    Posted Jun 04, 2009 02:19 AM
    Or you can ask for the password the school uses to uninstall the SAV client. Then uninstall the LiveUpdate.


  • 6.  RE: Uninstall Symantec Antivirus
    Best Answer

    Posted Jun 04, 2009 02:25 AM
    Ajitjha, thank you for your offer but I found a way to uninstall.

    What I did was run the Symantec entry in A/R Programs, selected "Change" and Repaired Symantec Antivirus.  I turned off all features and options in Symantec AntiVirus and rebooted.  I went to A/R Programs and ran Symantec Antivirus and selected "Change" then the remove/uninstall option on the menu.  It completed the uninstall this time. 


  • 7.  RE: Uninstall Symantec Antivirus

    Posted Jun 04, 2009 02:39 AM
    Good for you. :D I suggest you click on "Mark As Solution." ^_^