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  • 1.  Uninstall Symantec Antivirus

    Posted Aug 14, 2013 07:02 AM

    I have Symantec AntiVirus 10.2.1.1000 installed on Windows 7 x64.
    I want to uninstall the antivirus.
    When I try to do it a window appears: Enter password for uninstall.
    But I forgot the password.

    Is it any way to remove the antivirus correctly?



  • 2.  RE: Uninstall Symantec Antivirus

    Posted Aug 14, 2013 07:07 AM

    Hi,

    Please check this artcel

    Manually unistallation,

    http://www.symantec.com/docs/TECH101263

     

    Uninstalling Symantec AntiVirus - A Step by Step Guide

     

    Article:TECH101665  |  Created: 2006-01-17  |  Updated: 2008-01-31  |  Article URL http://www.symantec.com/docs/TECH101665


     

    Methods for uninstalling Symantec Endpoint Protection

    Article:TECH184988  |  Created: 2012-03-27  |  Updated: 2013-07-31  |  Article URL http://www.symantec.com/docs/TECH184988

     



  • 3.  RE: Uninstall Symantec Antivirus

    Posted Aug 14, 2013 07:08 AM

    Hello,

    http://www.symantec.com/business/support/index?page=content&id=TECH102050

     

     

    Norton AntiVirus Corporate Edition or Symantec AntiVirus Corporate Edition prompts for password when uninstalling clients
     
     
    Symantec System Center password management in Symantec Client Security 3.x and Symantec AntiVirus Corporate Edition 10.x
     
     
    Uninstalling Symantec AntiVirus 10.x or Symantec Client Security 3.x silently
     
     
    Password recovery for Symantec Endpoint Protection and Symantec AntiVirus
     
     
    Using the "Email Tools Uninstall" utility
     
     
     
    'Manual uninstallation documents for Symantec Client Security products'
     

     



  • 4.  RE: Uninstall Symantec Antivirus

    Posted Aug 14, 2013 07:09 AM

    Navigate to

    HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\AV\AdministratorOnly\Security

    Set UseVPUninstallPassword to 0 to disable



  • 5.  RE: Uninstall Symantec Antivirus

    Broadcom Employee
    Posted Aug 14, 2013 07:22 AM

    Hi,

    Thank you for posting in Symantec community.

    You can use Cleanwipe tool also.

    https://www-secure.symantec.com/connect/articles/new-cleanwipe-version-introduced-sep-121-ru2

    To receive this tool you need to contact Symantec Support.

    Support Support  -  http://www.symantec.com/support/contact_techsupp_static.jsp

    Check this article for more details.

    https://www-secure.symantec.com/connect/forums/how...



  • 6.  RE: Uninstall Symantec Antivirus

    Broadcom Employee
    Posted Aug 14, 2013 07:23 AM

    Thumbs up for your advice.



  • 7.  RE: Uninstall Symantec Antivirus
    Best Answer

    Posted Aug 14, 2013 08:09 AM

    Try the password 

    symantec

    (all in lower case )

    or

    when it prompts for password , do not enter the password.keep the pop up open

    open task manager

    look for Msiexec.exe under loggged in user name. 

    Kill only that msiexec. after that the uninstall should run..



  • 8.  RE: Uninstall Symantec Antivirus

    Trusted Advisor
    Posted Aug 14, 2013 08:12 AM

    Hello,

    Why to uninstall SAV 10, when it could be easily migrated??

    Check this Article, which provides step by step procedure for migration to SEP 12.1 and removal of SAV 10.

    Migrating from Symantec AntiVirus or Symantec Client Security to Symantec Endpoint Protection 12.1 or later

    http://www.symantec.com/docs/HOWTO80791

    Also, Check this Thread with similar issue - 

    https://www-secure.symantec.com/connect/forums/migrating-sav-10x-sep

    Hope that helps!!



  • 9.  RE: Uninstall Symantec Antivirus

    Posted Aug 15, 2013 08:21 AM

    I typed the password symantec and it has worked!
    Thanks for help, it's the easiest method.