Uninstalling Panda endpointprotection prior to installing SEP
Created: 17 Oct 2012 | Updated: 05 Nov 2012 | 7 comments
This issue has been solved. See solution.
Hi!
We are changing antivirus system for a customer.
Currently they are using Panda Endpoint Protection (PEP) and we are going to switch to Symantec Endpoint Protection (SEP) v 12.1.
I installed SEP on a machine that already had PEP installed, and it did not uninstall it.
Are there any sugestions on how I can automate an uninstall of PEP and install of SEP?
// Alexander
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Hello,
As of now, Panda Endpoint Protection is not supported in with the "Third-party security software removal feature"
Check this Article:
About the third-party security software removal feature in Symantec Endpoint Protection 12.1 RU1 MP1
http://www.symantec.com/docs/TECH178757
and check this Article as well -
https://www-secure.symantec.com/connect/articles/third-party-security-software-removal-feature-sep-121-ru1-mp1-new-feature
However, you could use the SEPprep utility to do this.
It is on the install DVD under Tools\NoSupport\SEPprep
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
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Have a look at SEPPrep
SEPprep competitive product uninstall tool
https://www.symantec.com/business/support/index?pa...
SEP Knowledge Base
Endpoint SWAT
This calls for a good script writer. We had ours run the uninstall tool located on a network drive, then call for the SEP install.
To bad the installer can not uninstall Panda Endpoint Protection prior to installing SEP.. : /
Will try out SEPPrep and post back with the results.
rudyCNP, have you created a script for this purpose?
Thanks,
Alexander
It doesn't look like the uninstaller in the SEPM supports the removal of Panda. You'll need to use SEPPrep by adding it to the setup.ini file if it's not in there.
SEP Knowledge Base
Endpoint SWAT
Well SEPprep did uninstall the antivirus part, but not the agent and schedueler.
Will have to see if that is enough.
I have successfully installed with removal, but I have to figure out a way to do it silent. Now I get UAC when running SEPprep, and the users will get confused.. :)
They have both x86 and x64 clients, so I'm using GPP to add a registry value that run SEPprep based on the OS (HKEY_Current_User\Software\Microsoft\Windows\Currentversion\RunOnce).
Solution:
We made a startup script (bat-file) using GPO to uninstall with SEPPrep and there after install SEP.
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