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Uninstalling Panda endpointprotection prior to installing SEP

Created: 17 Oct 2012 • Updated: 05 Nov 2012 | 7 comments
This issue has been solved. See solution.

Hi!

We are changing antivirus system for a customer.

Currently they are using Panda Endpoint Protection (PEP) and we are going to switch to Symantec Endpoint Protection (SEP) v 12.1.

I installed SEP on a machine that already had PEP installed, and it did not uninstall it.

Are there any sugestions on how I can automate an uninstall of PEP and install of SEP?

// Alexander

Comments 7 CommentsJump to latest comment

Mithun Sanghavi's picture

Hello,

As of now, Panda Endpoint Protection is not supported in with the "Third-party security software removal feature"

Check this Article:

About the third-party security software removal feature in Symantec Endpoint Protection 12.1 RU1 MP1

http://www.symantec.com/docs/TECH178757

and check this Article as well - 

https://www-secure.symantec.com/connect/articles/third-party-security-software-removal-feature-sep-121-ru1-mp1-new-feature

However, you could use the SEPprep utility to do this.

It is on the install DVD under Tools\NoSupport\SEPprep

Hope that helps!!

Mithun Sanghavi
Senior Consultant
MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

.Brian's picture

Have a look at SEPPrep

SEPprep competitive product uninstall tool

https://www.symantec.com/business/support/index?pa...

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

rudyCNP's picture

This calls for a good script writer. We had ours run the uninstall tool located on a network drive, then call for the SEP install.

bOYd42's picture

To bad the installer can not uninstall Panda Endpoint Protection prior to installing SEP..  : /

Will try out SEPPrep and post back with the results.

rudyCNP, have you created a script for this purpose?

Thanks,
Alexander

.Brian's picture

It doesn't look like the uninstaller in the SEPM supports the removal of Panda. You'll need to use SEPPrep by adding it to the setup.ini file if it's not in there.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

bOYd42's picture

Well SEPprep did uninstall the antivirus part, but not the agent and schedueler.

Will have to see if that is enough.

I have successfully installed with removal, but I have to figure out a way to do it silent. Now I get UAC when running SEPprep, and the users will get confused..  :)

They have both x86 and x64 clients, so I'm using GPP to add a registry value that run SEPprep based on the OS (HKEY_Current_User\Software\Microsoft\Windows\Currentversion\RunOnce).

bOYd42's picture

Solution:

We made a startup script (bat-file) using GPO to uninstall with SEPPrep and there after install SEP.

echo off
IF %PROCESSOR_ARCHITECTURE% == x86 (
GOTO Bit32
) else ( 
GOTO Bit64
)
 
:Bit32
Echo "This is 32 Bit Operating system"
reg query "HKLM\software\Panda Security"
if NOT %errorlevel% == 0 ( goto install32 )
start /wait "sep prep" "\\servername\appinstall$\PC_WIN32BIT_Small\SEPPrep.exe" /s /v /qn
:install32
reg query "HKLM\software\symantec\symantec endpoint protection"
if %errorlevel% == 0 ( goto exit )
\\servername\appinstall$\PC_WIN32BIT_Small\setup.exe
goto exit
 
:Bit64
Echo "This is 64 Bit Operating System"
reg query "HKLM\software\WOW6432Node\Panda Security"
if NOT %errorlevel% == 0 ( goto install64 )
start /wait "sep prep" "\\servername\appinstall$\PC_WIN64BIT_Small\SEPPrep" /s /v /qn
:install64
reg query "HKLM\software\symantec\symantec endpoint protection"
if %errorlevel% == 0 ( goto exit )
\\servername\appinstall$\PC_WIN64BIT_Small\setup.exe
:exit
 
echo END
 
This solved our problem.
 
// Alexander
SOLUTION