Endpoint Protection

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  • 1.  Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 17, 2012 10:59 AM

    Hi!

    We are changing antivirus system for a customer.

    Currently they are using Panda Endpoint Protection (PEP) and we are going to switch to Symantec Endpoint Protection (SEP) v 12.1.

    I installed SEP on a machine that already had PEP installed, and it did not uninstall it.

    Are there any sugestions on how I can automate an uninstall of PEP and install of SEP?

    // Alexander



  • 2.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Trusted Advisor
    Posted Oct 17, 2012 11:20 AM

    Hello,

    As of now, Panda Endpoint Protection is not supported in with the "Third-party security software removal feature"

    Check this Article:

    About the third-party security software removal feature in Symantec Endpoint Protection 12.1 RU1 MP1

    http://www.symantec.com/docs/TECH178757

    and check this Article as well - 

    https://www-secure.symantec.com/connect/articles/third-party-security-software-removal-feature-sep-121-ru1-mp1-new-feature

    However, you could use the SEPprep utility to do this.

    It is on the install DVD under Tools\NoSupport\SEPprep

    Hope that helps!!


  • 3.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 17, 2012 03:12 PM

    Have a look at SEPPrep

    SEPprep competitive product uninstall tool

    https://www.symantec.com/business/support/index?page=content&id=TECH148513



  • 4.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 17, 2012 03:51 PM

    This calls for a good script writer. We had ours run the uninstall tool located on a network drive, then call for the SEP install.



  • 5.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 18, 2012 02:02 AM

    To bad the installer can not uninstall Panda Endpoint Protection prior to installing SEP..  : /

    Will try out SEPPrep and post back with the results.

    rudyCNP, have you created a script for this purpose?

    Thanks,
    Alexander



  • 6.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 18, 2012 06:24 AM

    It doesn't look like the uninstaller in the SEPM supports the removal of Panda. You'll need to use SEPPrep by adding it to the setup.ini file if it's not in there.



  • 7.  RE: Uninstalling Panda endpointprotection prior to installing SEP

    Posted Oct 18, 2012 07:03 AM

    Well SEPprep did uninstall the antivirus part, but not the agent and schedueler.

    Will have to see if that is enough.

    I have successfully installed with removal, but I have to figure out a way to do it silent. Now I get UAC when running SEPprep, and the users will get confused..  :)

    They have both x86 and x64 clients, so I'm using GPP to add a registry value that run SEPprep based on the OS (HKEY_Current_User\Software\Microsoft\Windows\Currentversion\RunOnce).



  • 8.  RE: Uninstalling Panda endpointprotection prior to installing SEP
    Best Answer

    Posted Nov 05, 2012 08:25 AM

    Solution:

    We made a startup script (bat-file) using GPO to uninstall with SEPPrep and there after install SEP.

     

    echo off
    IF %PROCESSOR_ARCHITECTURE% == x86 (
    GOTO Bit32
    ) else ( 
    GOTO Bit64
    )
     
    :Bit32
    Echo "This is 32 Bit Operating system"
    reg query "HKLM\software\Panda Security"
    if NOT %errorlevel% == 0 ( goto install32 )
    start /wait "sep prep" "\\servername\appinstall$\PC_WIN32BIT_Small\SEPPrep.exe" /s /v /qn
    :install32
    reg query "HKLM\software\symantec\symantec endpoint protection"
    if %errorlevel% == 0 ( goto exit )
    \\servername\appinstall$\PC_WIN32BIT_Small\setup.exe
    goto exit
     
    :Bit64
    Echo "This is 64 Bit Operating System"
    reg query "HKLM\software\WOW6432Node\Panda Security"
    if NOT %errorlevel% == 0 ( goto install64 )
    start /wait "sep prep" "\\servername\appinstall$\PC_WIN64BIT_Small\SEPPrep" /s /v /qn
    :install64
    reg query "HKLM\software\symantec\symantec endpoint protection"
    if %errorlevel% == 0 ( goto exit )
    \\servername\appinstall$\PC_WIN64BIT_Small\setup.exe
    :exit
     
    echo END
     
    This solved our problem.
     
    // Alexander