Uninstalling Previous Versions of Symantec Endpoint Protection.
Hi,
I need to install the Symantec Endpoint Protection 11.0.6xxx in my Client machines, there are about 200 machines in that domain, in few machines i have SEP 11.0.4xxx version installed and in few machines i have SEP 11.0.5xxx installed, i want to uninstall all the previous versions of Symantec Endpoint Protection before installing the new version, the problem here is i would not be able to know the Product code of the SEP installed all the computers as there are plenty of machines with different version, i need one common way in which i can uninstall the previous versions from all the machines and continue installing the new version, Could you please help me on this.. This is very urgent,
All your help is really appreciated.
Thanks in Advance :)
Regards,
Syed Akram.
Comments 9 Comments • Jump to latest comment
Methods for uninstalling Symantec Endpoint Protection
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
There should be only few product codes for the versions , log on to a single box of each version and get the product code for various versions. once you have that you can use the msiexec to uninstall.
You put all the list if it ables to find it will go with uninstall or else will go with next product key
How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
Why do you have to uninstall it. Just Upgarde it.
http://www.symantec.com/business/support/index?pag...
Ways to uninstall SEP Clients.
Uninstall options include:
Client uninstall
Here are the recommended methods for uninstalling the Symantec Endpoint Protection client.
Regard's
Ajit Jha
Technical Consultant
ASC & STS
@shish thanks for your quick reply, the link you provided does not have solution to my problem, first of all i cannot login to each computer to remove it from Add or Remove Programs, secondly i cannot open regisrty of 100's of computers and find out the Product Code with which i could uninstall, is there a way i could deploy a script to all those machines which uninstalls all the previous versions of SEP, or Clean Wipe Utility is the only Option..?
Thanks & Regards,
Syed Akram.
Hello Syed Akram,
Following article you can refer
How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line
http://www.symantec.com/docs/TECH105827
In this article following note is important:
Considerations if an uninstall password is in place
If you set a password for client uninstallation, you cannot uninstall the client silently. Clients with an uninstall password are prompted for the password, which must be entered manually. To uninstall the client silently, disable the password.
Also no need to open registry of 100's of computers and find out the Product Code. For each SEP version there would be only 1 common code.
For example the key for Symantec Endpoint Protection 12.1.671.4971 is A3AEEA68-AC93-4F6F-8D2D-78BBF7E422B8.
Cleanwipe should be use as a last resort.
Why don't you disable password from SEPM console & then run the script to uninstall SEP clients
Why don't you directly upgrade the clients
You can use competitive uninstaller as well.
Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&
Hello,
A Recent Duplicate Thread is created -
https://www-secure.symantec.com/connect/forums/need-command-line-uninstalling-sep-11-password
Take a glance at these 3 links and let me know if this answers your question.
http://www.symantec.com/connect/forums/uninstalling-sep-remotely
http://www.symantec.com/connect/forums/remote-uninstallation
https://www-secure.symantec.com/connect/forums/uninstall-client-remotely
Mithun Sanghavi
Symantec Technical Support Engineer, SEP
MIM | MCSA | MCTS | STS | ITIL v3
Twitter: @mithun_sanghavi
Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<&a
HI,
You can Uninstall sep client remotely
Check this thread
https://www-secure.symantec.com/connect/forums/uni...
Thanks In Advance
Ashish Sharma
SEPM Knowledgebase Documents
Hi,
To Uninstalling client software with Active Directory Group Policy Check this artical:
http://www.symantec.com/docs/HOWTO55432
Regards,
zafar
Thanks and Regards,
Mohammad zafar
Please Mark as solution if this comment solved your Issue....
For removing previous version of Symantec products you can use the SEPprep tool:
http://www.symantec.com/business/support/index?pag...
...otherwise please note if you are upgrading to newer SEP version - uninstalling of previous 11.x client is not necessary. Installer can without issue migrate from previous versions.
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