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Uninstalling Symantec Backup Exec System Recovery Management Control (Client software)

Created: 18 Nov 2009 • Updated: 21 May 2010 | 1 comment

Hi,

I recently trialled the Symantec Backup Exec System Recovery Management Console application that allows you to manage multiple servers running Backup Exec System Recovery (Version 8.0).

We found it was not really that reliable and decided to un-install the Management Console and also the client software installed on each server.

The problem now is that the Backup Exec System Recovery application still says that it is being managed by the Management Console, if you try to edit a scheduled back up the following message is shown:

The backup job Drive (Backup name) is controlled by a central management system. Contact your system administrator.

So we are un-able now to edit / ammend existing backup schedules.

I have removed the Backup Exec System Recovery Management client software from each server and have re-booted each server, and still cannot control / ammend our backups.

Any ideas?

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Chris Riley's picture

The correct process is to un-manage the machine which then prompts you to un-assign any backup jobs. Once this is done you can uninstall the management control from each client. If this was not done in the correct order, this probably contributed to the problem you now have.

The following may help you: http://support.veritas.com/docs/319439.