Uninstalling symantec corporate 10 client from machine event id 11725
Updated: 21 May 2010 | 3 comments
This issue has been solved. See solution.
Hi Guys
I am deploying SEP MR3 on my network I was trying to uninstall the Symantec Corporate 10 client from a windows XP machine when i got fatal error and the uninstall stoped with the below event ID in event viewer event id 11725
Any suggestions on how to fix this or a total removal third party utility would be highly appreciated coz I dont beleive manually going into every registry key and deleting it is the best practice...
Thanks in advance guys
Cheers...
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Comments
reboot on safe mode desable Symantec services
Hi guys,
I managed to solve this by rebooting to safe mode desabling symantec services then rebooting on windows normal mode then uninstall.
Im still not clear on some points I would highly appreciate if someone could answer the below..
Is this a healthy way of doing it?
Was the reboot the key for solving this or was it stopping the services?
What exactly was cozing this?
Cheers,
Cleanwipe
Symantec has a tool by the name cleanwipe made for such occasions ONLY. You can get a copy of it from the technical support by calling them in.
De facto when AV does something, it starts jumping up and down, waving its arms, and shouting "Hey! I found a virus! Look at me! I'm soooo goooood!"
Thanks allot Sandeep
Thanks allot Sandeep Ill make sure do that in case nect time i face such a case.
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