Data Loss Prevention

Dear all,

I have been upgraded my agents from version 9 to 11.1 Version but problem with some agents,please provide some guide/ solution for uninstalling the ver. 9.0 agents centrally and simulteneously .

Thanks all

Kishor

Dear all,

I have been upgraded my agents from version 9 to 11.1 Version but problem with some agents,please provide some guide/ solution for uninstalling password agents centrally if suppose the password of agent installation/ uninstallation is compromised the ver. 9.0 agents centrally and simulteneously .

Thanks all

Kishor 

One way is to use s/w distribution tool. Do you have software distribution tool available in your organisation?

In that you can uninstall old version and then install the new version- 11.

DO you want to change the uninstallation password?

Hi Kishor,

You can use Altiris to manage DLP Agents.

Please refer the below links for more details:

https://www-secure.symantec.com/connect/articles/installing-dlp-endpoint-agent-altiris

https://www-secure.symantec.com/connect/articles/dlp-and-altiris-integrated-component

OR...

You can use any Symantec Management platform to manage any types of Syamntec softwares

OR....

In a harder Way you can create a script to perform following tasks..(This is the last option to try out....)

• Stop/remove the services from Windows.
• Then you could remove the directory,
• Then you could reinstall the agent .( Which is optional in your case )
• the new configuration should overwrite all registry keys.
• You can use the command "sc delete edpa && sc delete wdp"

Hope this help you!!

Hi Kishor,

Please confirm, whether your issue is resolved or not??

Also let me know the solution you have applied just for the knowledge.

Hi Avkash,

I had also tried on experiment basis and its worked ,

Thanks.