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uninstalling Symantec DLP 9.0

Created: 29 Dec 2011 • Updated: 27 Jan 2012 | 5 comments
This issue has been solved. See solution.

Dear all,

I have been upgraded my agents from version 9 to 11.1 Version but problem with some agents,please provide some guide/ solution for uninstalling the ver. 9.0 agents centrally and simulteneously .

Thanks all

Kishor

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kishorilal1986's picture

Dear all,

I have been upgraded my agents from version 9 to 11.1 Version but problem with some agents,please provide some guide/ solution for uninstalling password agents centrally if suppose the password of agent installation/ uninstallation is compromised the ver. 9.0 agents centrally and simulteneously .

Thanks all

Kishor 

AR Sharma's picture

One way is to use s/w distribution tool. Do you have software distribution tool available in your organisation?

In that you can uninstall old version and then install the new version- 11.

DO you want to change the uninstallation password?

Thanks & Regards,

AR Sharma, CISSP

IBM Certified System Admin- Lotus Domino V7

ITIL V2 Certified

Avkash K's picture

Hi Kishor,

You can use Altiris to manage DLP Agents.

Please refer the below links for more details:

https://www-secure.symantec.com/connect/articles/installing-dlp-endpoint-agent-altiris

https://www-secure.symantec.com/connect/articles/dlp-and-altiris-integrated-component

OR...

You can use any Symantec Management platform to manage any types of Syamntec softwares

OR....

In a harder Way you can create a script to perform following tasks..(This is the last option to try out....)

  • Stop/remove the services from Windows.
  • Then you could remove the directory,
  • Then you could reinstall the agent .( Which is optional in your case )
  • the new configuration should overwrite all registry keys.
  • You can use the command "sc delete edpa && sc delete wdp"

Hope this help you!!

Regards,

Avkash K

SOLUTION
kishorilal1986's picture

Hi Avkash,

I had also tried on experiment basis and its worked ,

Thanks.

Avkash K's picture

Hi Kishor,

Please confirm, whether your issue is resolved or not??

Also let me know the solution you have applied just for the knowledge.

Regards,

Avkash K