Hello,
i have just upgrade to endpoint security 12.1 managed product. By mistake i installed the client on a laptop that i shouldn't and i tried to unistall it with no success. In the installetion log i see this :
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\AVMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\DevMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\SfMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\CIDSMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\BashMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\LocalRep.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\AtpiMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\RepMgtMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\CommonMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\GUProxy.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\ProfileMgrMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\LUMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\RebootMgrMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\SubmissionsMan.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
MSI (s) (B0:D0) [08:16:33:579]: 1 application(s) had been reported to have files in use.
Info 1603.The file C:\Program Files\Symantec\Symantec Endpoint Protection\12.1.1000.157.105\Bin\NacManager.plg is being held in use by the following process: Name: Smc, ID: 1132, Window Title: (not determined yet). Close that application and retry.
MSI (s) (B0:D0) [08:16:33:579]: Note: 1: 2727 2:
MSI (c) (A0:84) [08:16:33:579]: File In Use: -Smc- Window could not be found. Process ID: 1132
MSI (c) (A0:84) [08:16:33:579]: No window with title could be found for FilesInUse
MSI (s) (B0:D0) [08:16:33:579]: Skipping action: SetARPINSTALLLOCATION (condition is false)
I have disable the UAC.
I am using windows 7 pro.
Can you help me please?