Endpoint Protection

 View Only
  • 1.  Unistall SEP 11

    Posted Aug 23, 2013 04:03 PM

    good

    we are trying to uninstall the SEP 11, in the msiexec / X{product uninstall key}


    currently have several versions of SEP 11:

     

     

    11.0.4000.2295
    11.0.5002.0
    11.0.6200.754
    11.0.6200.0203
    11.0.7000.0

     

    my question is what is the key uninstall {product key} for each version SEP 11

     

    thanks



  • 2.  RE: Unistall SEP 11

    Posted Aug 23, 2013 05:15 PM

    I can't find a KBA that shows this. Not even sure there is one...



  • 3.  RE: Unistall SEP 11

    Posted Aug 23, 2013 10:15 PM

     key for Symantec Endpoint Protection Version 11.0.776.1100 is 3B98507E-8B81-43EE-A77D-9C3E90EC3E2F

    key for Symantec Endpoint Protection 12.1.671.4971 is A3AEEA68-AC93-4F6F-8D2D-78BBF7E422B8.

    rest you need to find out manually as there is no such KB so far.



  • 4.  RE: Unistall SEP 11

    Posted Aug 24, 2013 12:26 AM

    I have not found the porduct key but below is the document to assist to find the Product Key Manually

    How to uninstall the Symantec Endpoint Protection Client using the Microsoft Installer (MSI) command line interface.

     

    Article:TECH102470  |  Created: 2007-01-12  |  Updated: 2012-05-18  |  Article URL http://www.symantec.com/docs/TECH102470

     



  • 5.  RE: Unistall SEP 11
    Best Answer

    Broadcom Employee
    Posted Aug 24, 2013 01:16 AM

    11.0.4000 32-BIT

    ProductCode={3BAB4914-9CC1-4CC2-A3DA-56EF62DFD373}

    11.0.4000 64-BIT

    ProductCode={12F5D482-1F43-4708-BCC5-031F10A08949}

    ---------------------------

    11.0.5002 32-BIT

    ProductCode={2EFCC193-D915-4CCB-9201-31773A27BC06}

    11.0.5002 64-BIT

    ProductCode={530992D4-DDBA-4F68-8B0D-FF50AC57531B}

    -----------------------------

    11.0.6200 32-BIT

    ProductCode={84B70C16-7032-41EE-965C-3C8D9D566CBB}

    11.0.6200 64-BIT

    ProductCode={B1FB7D5C-20CE-4CB6-8F39-306EFDA8290C}

    -------------------------------

    11.0.7000 32-BIT

    ProductCode={5E2E4797-502A-4FFD-81EC-F9BA8BF0C581}

    11.0.7000 64-BIT

    ProductCode={5C75DA6D-F5E3-4D4B-A381-B52B8CA5B1CF}

    -------------------



  • 6.  RE: Unistall SEP 11

    Broadcom Employee
    Posted Aug 26, 2013 04:44 AM

    Hi,

    Thubms up to Pete and Raju123 advice & Thank you for posting in Symnatec community.

    I would be glad to answer your query.

    The product code is the unique identifier for the product. You can find the product code for your product version in the Windows Registry.

    To find the product code for your product

    1. In the Windows Registry Editor, expand the following key:
    2. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
    3. This key contains many <Product Code> keys.
    4. In the left pane, click each <Product Code> key.
    5. In the right pane, look at the DisplayName value.
    6. Find the <Product Code> key whose DisplayName value is Symantec Endpoint Protection
    7. Use the product code in the command line as shown in the next section of this document.
    8. The surrounding braces are part of the code.

    Check these articles

    How to uninstall Symantec Endpoint Protection (SEP) client silently using the command line

    http://www.symantec.com/docs/TECH105827

    How to uninstall the Symantec Endpoint Protection Client using the Microsoft Installer (MSI) command line interface.

    http://www.symantec.com/docs/TECH102470