Unity Connections and Journaling
We have Enterprise Vault journalling enabled for all messages coming into our message store. We also have Cisco Unity 5.x installed in a Unified Messaging environment. All Voicemails left in Unity are stored on our Exchange 2010 server and when the storage happens, I see the message also placed in the Journal mailbox. This is working as we like and have no problems with it. The problem now is that we are moving from Unity to Unity Connections 8.6. Unity Connections does not store the messages in the same manner as Unity. From what I can tell, Unity Connections copies the message into the mailstore instead of sending it as a SMTP messge. When the copy happens, we do not see the message in the Journal mailbox.
What can I do to get the messages into the journal inbox?