UNIX/LINUX agent Failed to get package snapshot for Inventory
Dieselboi
November 2nd, 2009
Good morning,
I have new Solaris 10 UNIX hosts and Linux Red Hat 5 hosts who are no longer able to download the Inventory package. When investigating, I attempt to force the Full Inventory weekly and get the Failed to get package snapshot error when it tries to download. I have checked my logs and the servers are trying to get the packages from our package servers (Windows hosts.) I verified those package server are working properly and have the software needed.
I can successfully do basic inventory and ping and such.
Any suggestions where to go from here?
KB article
Diesel, try looking at KB37546 to see if it helps?
R
I'm getting the same error on linux servers
I'm getting the same error on 3 of our ESX servers. The ADLagent is installed and working fine, sending basic inventory, refreshing policies fine. It sees the advertised inventory packages but fails with the same error:
'Failed to get package snapshopt' have verified that all collections these systems are part the correct collections. I event went as far as adding are NS and DS server host intries into the /etc/hosts file.
I have 31 other ESX servers that are all working and inventorying fine but these 3.
I also checked our package servers where the inventory packages are pulling from and they do have IIS installed for http pulls.
Did you ever find a resolution for this issue?
Michael Sanders
ITPO Image Specialist
Volkswagen Group of America
Auburn Hills, MI
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