Endpoint Protection

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  • 1.  Unknown Admin Password

    Posted Aug 08, 2007 05:21 PM
    I just inherited a SAVCE 10 implementation, but unfortunately, there was no documentation on what the admin password was set to. Is there a way to retrieve it, or change it, without having to re-install everything?
     
    TIA,
    Jon


  • 2.  RE: Unknown Admin Password

    Posted Aug 08, 2007 05:38 PM
    Hi:
     
    On the SSC console search for a file called "IFORGOT.EXE" and execute it. This utility will let you change the admin password without knowing the previous one.
     
    Good luck.
     
    ---Carlos.


  • 3.  RE: Unknown Admin Password

    Posted Aug 09, 2007 10:12 AM
    to add to this, you must have have administrative rights to the primary server in order to run IFORGOT.EXE otherwise it won't be able to reset the password.
     
     


  • 4.  RE: Unknown Admin Password

    Posted Aug 09, 2007 12:13 PM
    Don't forgot to try Symantec. That's the default for soooo many things from these guys. Or you can reset it with admin rights and a reg-key change...
     
    This is a copy from another forum which I copied to notepad so I can't give thanks to it's original author but this helped me:
    ------------------------------------------------------------------------
    I wanted to uninstall it but the program popped up a window asking for a password. As always
    google had the answers.

    The default password is 'symantec'

    Also should you ever 'forget' the console password for your virusserver:

    Try to change this key in registry
    HKLM\SOFTWARE\INTEL\LANDesk\VirusProtect6\CurrentVersion\ConsolePassword
    to value 1084A085DC6BD2D755D4D6A7726
    The new password is now symantec


  • 5.  RE: Unknown Admin Password

    Posted Aug 09, 2007 03:44 PM
    that won't work with SAV10 as its a user name and password and they aren't the same on one server as another... you need to use IFORGOT.EXE, but yes.. if its an upgrade then there is a chance the user name will be admin (the default) and either symantec or Symantec (previous defaults)
     
     


  • 6.  RE: Unknown Admin Password

    Posted Aug 09, 2007 05:09 PM
    Thanks everyone! The iforgot.exe did the trick!
     
    Jon