hi,
it seems to be a task server error/issue.
please make sure all necessary the plug-ins of the Symantec Management Agent are present and up to date.
Check SMA plug-ins on Site Servers and clients if the task is run on clients in production.
See latest Plug-ins versions in Release Notes below:
IT Management Suite 7.5 SP1 HF1 Release Notes
|
DOC7555 |
IT Management Suite 7.5 SP1 HF2 Release Notes
|
DOC7663 |
IT Management Suite 7.5 SP1 HF3 Release Notes
|
DOC7709
|
IT Management Suite 7.5 SP1 HF4 Release Notes
|
DOC7940 |