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Unknown Job State

Created: 15 Jan 2013 • Updated: 28 Mar 2013 | 5 comments
This issue has been solved. See solution.

I have a running job which suddenly turns into a job state unknown 

It's my first time to see this state the strange thing is that even though there is a red cross in the first column and the state is unknown but the counter  is still showing that the backup job is still running and writing but when I look through the properties to see the details it shows nothing 

Thanks in advance :)

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RamNagalla's picture

hi,

check if you are finding any log info in unified logs

/usr/openv/netbackup/bin/vxlogview –p 51216 –X “jobid=<jobid>”

SOLUTION
Mahmoud El-Tanbouly's picture

Thanks Nagalla but what does 51216 refers to ?

watsons's picture

If you can't remember the number, just use "-p NB" instead :)

RamNagalla's picture

Its Product ID of Netbackup from Symantec.

Symnatec has Product ID for each Product,  as you are looking for Netbackup logs you need to Provide the Netbackup Product ID.