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Unknown message in Windows Event viewer : Abnormal error occurred

Updated: 21 May 2010 | 2 comments
RonnyVos's picture
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This issue has been solved. See solution.
Hello,

Could someone explain me what my messages below means
Everything seems to work correctly now, only the user complained earlier this morning that Enterprise Vault is not working.

Meassages 1
 

Event Viewer => Symantec Enterprise Vault
------------------------------------------------------------------------------------------
Abnormal error occurred within the Memory Mapped Stream object
Name: C$1$SRC
Reference: OMPF/CF For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp
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Meassage 2

Event Viewer => Application


-----------------------------------------------------------------------------------------
Could not get a MAPI session from the session pool.
Error: ClassFactory cannot supply requested class  [0x80040111]
Source: 
Additional Information:
Whilst processing user /o=XXX /ou=Exchange Administrative Group (FYDIBOHF23SPDLT)/cn=Recipients/cn= XXXXXXXXXXX
For more information, see Help and Support Center at http://evevent.symantec.com/rosetta/showevent.asp

-----------------------------------------------------------------------------------------

Kind Recards,

Ronny vos

Comments

Scanner001's picture
19
Apr
2010
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Looks like there was a

Looks like there was a communication error to the Exchange server when processing the users mailbox

There is a Microsoft Tech note on this http://support.microsoft.com/kb/222066

Liam Finn