Unlocking Symantec Antivirus config options on client side without server
I've got a laptop that I use offsite, and it no longer connects to the servers at work (not even through VPN). It's got Symantec Antivirus on it, but I can't make any changes to the settings/config. Long story short, right now it's got a false positive on a known-good file, and I can't change the options so that it's on the exception list (even that is grayed out/locked).
Right off the bat, I can't uninstall/reinstall, I don't have any serial #'s or licenses other than what is automatically installed from the admins when they set up the machine.
I do have full admin rights on the machine, so I can make registry edits & other changes if needed.