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Unmanage Detector is not woking

Updated: 21 May 2010 | 5 comments
Tiago Araujo's picture
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This issue has been solved. See solution.

hello, I am configuring the unmanage detector. I have several groups and set up the detectors in the server group, but no workstation is displayed. I was experimenting and let a machine without SEP installed, the network for 4 days, and it was not displayed. Neither the home page or the notification that was set. My SEP Manager is in a VMWare ESX Server. Can someone help me?

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Prachand's picture
24
Nov
2009
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Title: 'Best Practices: When

Title: 'Best Practices: When to use the "Find Unmanaged Computers" or "Unmanaged Detector" features in Symantec Endpoint Protection 11.0'
Document ID: 2008030514404548
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008030514404548?Open&seg=ent

Title: 'Setting notifications when using the "Unmanaged Detector" feature in the SEPM'
Document ID: 2008050813205048
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2008050813205048?Open&seg=ent

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Vikram Kumar-SAV to SEP's picture
24
Nov
2009
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http://seer.entsupport.symant

http://seer.entsupport.symantec.com/docs/330968.htm
To configure the client as an unmanaged detector, you must do the following actions:

Also The computers should be in same subnet as the Unmanaged detector so is the client tht you have left without SEP is in the same subnet as Unmanaged detector ?

Best Practices: When to use the "Find Unmanaged Computers" or "Unmanaged Detector" features in Symantec Endpoint Protection 11.0
http://service1.symantec.com/support/ent-security....

 

Find Unmanaged Clients on a remote network location using the Unmanaged Detector

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/6970e5f4ae20b52149257635005543c4?OpenDocument

ShadowsPapa's picture
24
Nov
2009
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Apparently the means SEP uses

Apparently the means SEP uses to detect unmanaged computers is not a routable protocol - as like you say, it MUST reside on the SAME subnet.
I've got one of the SEM/P servers acting as a detector on one subnet  -the server subnet here.
Then we've got over 30 other subnets and I enable one here and there randomly on occasion as there are also a great number of false alerts - it finds access points, and other items as being computers running XP with no SEP, and occasionally reports a valid SEP computer as unmanaged. So it's a tool only, use it in conjunction with other things, not as the only means to find such holes.
In the land of VMWare and ESX and virtual switches and virtual NICs, it's going to cause you frustration.......... and it keeps showing me unmanaged machines, all with the VM MAC addresses, and there are no such machines running any Windows OS.

Tiago Araujo's picture
25
Nov
2009
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if I have a network that will

if I have a network that will x.x.0.x ate x.x.19.x and the servers that I activated the detector is in this range. So, it should be working, right?

Tiago Araujo's picture
25
Nov
2009
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For some reason, still not

The detector was additive on 2 servers that were VMs .. is likely that the ARP is not working properly ... I turned the switch on a client station and started to generate the report. Thank you all ..