Endpoint Protection

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  • 1.  Unmanaged computers email notification issue

    Posted Jan 28, 2014 10:16 AM

    Hi,

    I have added Unmanaged detectors to the network and they are detecting unmanaged computers rather well. I have also created a notification condition to email admins and log. The log is working fine but the email isn't.

    I am receiving notifications for other things with no issues so this is a head-scratcher for me. Damper is set to Auto. Any idea?



  • 2.  RE: Unmanaged computers email notification issue

    Posted Jan 28, 2014 10:19 AM

    Please check setting

    Setting notifications when using the "Unmanaged Detector" feature in the SEPM

     

    Article:TECH104897 | Created: 2008-01-08 | Updated: 2008-01-16 | Article URL http://www.symantec.com/docs/TECH104897

     



  • 3.  RE: Unmanaged computers email notification issue
    Best Answer

    Posted Jan 28, 2014 10:20 AM

    Have you tried deleting the existing notification and creating a new one?



  • 4.  RE: Unmanaged computers email notification issue

    Posted Jan 28, 2014 10:21 AM

    Delete and re-create.

    What version of SEPM is this for?



  • 5.  RE: Unmanaged computers email notification issue

    Broadcom Employee
    Posted Jan 28, 2014 10:54 AM

    Hi,

    Delete the notification, create a new notification & if possible can attempt to repair the SEPM

    Follow the steps to create a new notifications:

    1. Open and login to the SEPM
    2. Click Monitors
    3. Click Notifications
    4. Click Notification Conditions
    5. Click Add
    6. Select Unmanaged computers

     



  • 6.  RE: Unmanaged computers email notification issue

    Posted Jan 29, 2014 08:52 AM

    Thanks all. I will try a delete and add again and get back to you.



  • 7.  RE: Unmanaged computers email notification issue

    Posted Feb 02, 2014 03:50 AM

    Did you need more help here ?