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unmanaged detector excluding ip ranges

Created: 21 Mar 2013 | 6 comments
levd's picture
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Hi there,

On the different subnets we use on our network i installed several unmanaged detectors.
Because we use several ip equipment on our network i excluded several ranges (ip phones, switches ) 

They still keep appearing in the notifications im getting, anyone has an idea how to fix this?

 

Thanks!

LEVD

Operating Systems:

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Brian81's picture

What version of SEPM is this happening on?

Did the client pickup the polocy change? Does it match what's showing in SEPM?

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levd's picture

hi Brian,

SEPM 12.1, clients 12.1 and 11.x mixed. Status change is very recent so i guess the policy changes are also recent.

Maybe a reboot of SEPM?

BTW: IS there a simple way to see all unmanaged detectors in SEPM?

LEVD

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Brian81's picture

Out of curiosity, have you tried excluding the MAC address?

I don't believe there is a way to filter only by unmanaged detector. Seems to be limited in this way. You can setup a report to be sent to you though.

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Rafeeq's picture

if there is a notification pop up, click on that, it will show you which device (unmanged detector) find it out.

Need your vote on the request to have unmanaged detector report

https://www-secure.symantec.com/connect/idea/searc...

Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq

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levd's picture

No not yet i think it are almost 1000 clients i need to exclude.

I also noticed the unmanaged detector found clients "not protected" but they are showing up in the console as managed, i installed a lot the past few day so i think i need to wait a few days to get a clear picture :)

Thanks for the support!

PS: i voted Rafeeq

LEVD

 

 

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Chetan Savade's picture

Hi,

You should try with MAC address exclusion while setting subnet range for unmanaged detector.

 

Chetan Savade
Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.&

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