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Unstable Access to SSIM Console

Created: 15 Mar 2012 | 3 comments

HI to all,

 

We are encountering unstable access to the SSIM console, sometimes we are able to access the console while some other times not. We have tried to switch LAN cable on the SSIM server and also tried to plugin on another switch port. Still the same result.

Has anyone encountered the same issue?

 

 

 

Regards.

Comments 3 CommentsJump to latest comment

Avkash K's picture

Hi John,

Looking at your error seems to be like your SSIM Client console Pc is not able to find the host(or host not reachable).

This may be a problem with your Netowrk connecting path or client PC itself.

Are you facing the same issue from other SSIM Client Pc's also??

I recommend you to export the ping out put to the target SSIM server whenever you login to the SSIM console, it can be helpful to find out any nework errors.

 

also check if you observe any ping drop to the SSIM server from your client PC's..

 

Also please share the ssim.log  from your client console to analyze further.

Regards,

Avkash K

John_Optimus's picture

Hi Avkash,

We have tried to use other client PC with the same error result also. Below is the log we have gathered. Please see below:

 

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_GetAttr

ibuteValue(hSession=0x80018255, hObject=0x0003F8CC, pTemplate=ccdbd718, ulCount=

3)=0x00000000

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_DeriveK

ey(hSession=0x80018255, pMechanism=cdffe7a0 {mechanism=0x00000376, ...}, hBaseKe

y=0x0003F8CC, pTemplate=cb121db8, ulAttributeCount=3, phKey=0)=0x00000000 hClien

tMacSecret=0x0003F8CD hServerMacSecret=0x0003F8CE hClientKey=0x0003F8CF hServerK

ey=0x0003F8D0

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_GetAttr

ibuteValue(hSession=0x80018255, hObject=0x0003F8CD, pTemplate=ccdbd718, ulCount=

3)=0x00000000

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_GetAttr

ibuteValue(hSession=0x80018255, hObject=0x0003F8CD, pTemplate=ccdbd718, ulCount=

3)=0x00000000

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_GetAttr

ibuteValue(hSession=0x80018255, hObject=0x0003F8CE, pTemplate=ccdbd718, ulCount=

3)=0x00000000

Mar 15 00:00:12 SVR-SSIM01 java: NSS libsoftokn3.so[pid=5120 uid=100]: C_GetAtt

 

shravzp's picture

Agreed with Avkash,

Have you checked and confirmed the connectivity between console & SSIM server??