Endpoint Protection

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  • 1.  Update antivirus client MAC teams

    Posted Jul 09, 2012 06:54 PM

    Good afternoon to all

    How to make the antivirus client (version 11.0.6) installed in MAC teams (which is connected to the Internet through a proxy), we actualize periodically as established in local politics??

    I have a MAC computer with antivirus client (11.0.6) installed, has a policy update stating that the computer is updated at a specific time of the Symantec live update server. The update actually runs, but the process never ends, as if the client is trying actualizarce but fails.

    Not if it's something in the proxy, or any locale in the browser to be carried out. You make exceptions in the proxy pages Symantec update, but does not work. Do not know if has to do with authentication against the proxy, where the team did making authentication credentials (username and password) to pass through the proxy and connect to the internet?.

    To do any special configuration??

    Thanks for your help



  • 2.  RE: Update antivirus client MAC teams

    Posted Jul 10, 2012 02:25 AM

    I have tried this as well. We ended up putting the address of the Liva Update Server in the Bypass Proxy settings within the MAC itself. 



  • 3.  RE: Update antivirus client MAC teams

    Broadcom Employee
    Posted Jul 10, 2012 02:49 AM

    Hi,

    Go through following articles.

    How to set proxy settings in Java LiveUpdate

    http://www.symantec.com/docs/TECH100706

    Proxies and compatibility with Java LiveUpdate and Symantec Endpoint Protection/Symantec AntiVirus for Macintosh

    http://www.symantec.com/docs/TECH103527

    It's always recommended to use latest SEP version.

    Check till date releases:  http://bit.ly/m0vOJp



  • 4.  RE: Update antivirus client MAC teams

    Trusted Advisor
    Posted Jul 10, 2012 07:22 AM

    Hello,

    Check out these articles -

    Configuring Proxy on a Mac for Live update.

    https://www-secure.symantec.com/connect/articles/configuring-proxy-mac-live-update

    Proxies and compatibility with Java LiveUpdate and Symantec Endpoint Protection/Symantec AntiVirus for Macintosh

    http://www.symantec.com/docs/TECH103527

    Hope that helps!