Messaging Gateway

I have try before from the gui interface but non lucky, then I have tryed from command line : update donwload and then update install.
When I run the update install I received this error :

""Executing RPM (-Uvh)...
  warning: /data/apt/cache/archives/hwdata_0.98-1_noarch.rpm: V3 DSA signature: NO
  KEY, key ID 73307de6
  Preparing... ##################################################
  file /usr/share/hwdata/usb.ids from install of hwdata-0.98-1 conflicts w
  ith file from package usbutils-0.11-1
  E: Sub-process /bin/rpm returned an error code (86)
  Err No such file or directory""

Thanks for the help.


Massimo Zanotta

Hello,

The error which you are receiving may be due to you have given proxy for the appliance as well as there may be direct internet access for the same IP address. Kindly remove the proxy setting and check.

Regards,
Laeek

Thanks for your reply.

I don't have any proxy configured.

I have two appliance , configured in the same way. I have al ready update both since the version 5 without
any problems.
 
In this case the update fail only  on the second one , the first one was update correctly.
Anyway  I have checked in the proxy tab and there's not any proxy set.

THanks

Max

Hi Massimo,

the problem you're having is a known issue in Support, and I suggest you to open a case with our Support Team in order to get it resolved, since it requires some steps that can only be performed by a Symantec Technical Support Engineer.

Kind Regards

-m

Ok

thanks

Massimo