Endpoint Protection

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  • 1.  update the clients and SEPM 11.0

    Posted May 15, 2012 08:33 AM

    dear all,

    i have the problem with the SEPM  server does not push update to the client and the list of show download content as show in attached ,

    note the update off day 6 may 2012 is manuall by .JDB file

    and the other attached i see it in the ownload status

     



  • 2.  RE: update the clients and SEPM 11.0

    Posted May 15, 2012 10:40 AM

    This should be moved to the SEP forums for greater visibility



  • 3.  RE: update the clients and SEPM 11.0

    Posted May 15, 2012 04:31 PM

    I've moved this to the SEP forum

    Cheryl



  • 4.  RE: update the clients and SEPM 11.0

    Posted May 15, 2012 04:43 PM

    Try by running liveupdate manually



  • 5.  RE: update the clients and SEPM 11.0

    Trusted Advisor
    Posted May 16, 2012 08:19 AM

    Hello,

    What version of SEP 11.x are you running?

    On what OS have you installed the SEPM on?

    Are you running Proxy ? Could you run the liveupdate from the Run window and check Error do you receive?

    START > RUN > Type "luall.exe" (without quotes) > click OK.

    Could you please upload the Log.liveupdate to us?

    For Troubleshooting, here are following few Articles:

    1) How to Uninstall and Reinstall LiveUpdate When a Symantec Endpoint Protection Manager or Symantec Endpoint Protection Client is Installed (SEP 11.x)

    http://www.symantec.com/docs/TECH102609

    2) LiveUpdate and content troubleshooting for the Symantec Endpoint Protection Manager

    http://www.symantec.com/docs/TECH105924

    3) Symantec Endpoint Protection: LiveUpdate Troubleshooting Flowchart

    http://www.symantec.com/docs/TECH95790

    VIDEO:

    Troubleshooting LiveUpdate Part 1

    Troubleshooting LiveUpdate Part 2

    Troubleshooting LiveUpdate Part 3

     

    Hope that helps!!