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update issue

Created: 25 May 2013 • Updated: 26 May 2013 | 4 comments
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Sorry for my Bad English....

I have one of question regarding sep client updating issue .

My question is some of laptop user are travelling for out of networks.that duration sep client are not updating.does anyone setting available in sepm console any one client out of networks sep client updating automatically in internet.

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raju123's picture
yes, you can configure live update policy as per artical How to configure mobile computers to automatically download virus definitions when disconnected from the Symantec Endpoint Protection Management console
Article:TECH104571  |  Created: 2008-01-02  |  Updated: 2010-08-13  |  Article URL
ᗺrian's picture

You need to create a Location awareness policy so that when clients go off the network, they switch to a location/policy which is configured to get updates from Symantec Liveupdate.

What version of SEP are you on, 11.x or 12.1?\

This KBA applies to 12.1

Enabling location awareness for a client

padding: 1px;padding-bottom: 3px ;font: 12px Arial; text-align: left;">Article:HOWTO81170 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 0px;font: 12px Arial; text-align: left;">Created: 2012-10-24 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Updated: 2013-01-30 padding: 1px;font: 12px Arial; text-align: left;"> |  padding: 1px;font: 12px Arial; text-align: left;">Article URL

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Ajit Jha's picture

Its pretty simple. Configuring a LiveUpdate policy to "Use a LiveUpdate server" any apply this policy to the groups of users which travels out of their corporate netwrok.


Ajit Jha

Technical Consultant


James007's picture
Internal or External LiveUpdate Server
  • Use the default management server (recommended)

    Downloads the updates from the Symantec Endpoint Protection Manager, and this setting is recommended for most organizations. This option is the simplest and requires no configuration other than applying this policy to a group.

  • Use an alternate LiveUpdate server

    Downloads the updates from either the Default Symantec LiveUpdate server over the Internet, or from an internal LiveUpdate Server. You can use and specify multiple internal LiveUpdate servers for failover support.

If both options are enabled, clients try to retrieve updates from both sources. Typically, do not enable both options unless you have a specific reason. If the management server provides named update versions to clients, and the clients have previously downloaded the latest updates from a LiveUpdate server, the clients do not download and install the named (previous) versions.

Symantec Endpoint Protection Manager - LiveUpdate - Policies explained
Article:TECH104435  |  Created: 2008-01-20  |  Updated: 2010-11-30  |  Article URL