Client Management Suite

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  • 1.  Update license count for endpoints.

    Posted Aug 13, 2012 04:46 AM

    Hello. I was looking for a pointer in the right direction. Soon we will be updating our Symantec Management Agent licenses from what we already have.

    Would I update this in the SIM?

    Also another question, can i just add an additional license file there to bring the count up to say..250

    or do i need one license file that has all our 250 licenses combined.



  • 2.  RE: Update license count for endpoints.

    Posted Aug 13, 2012 09:57 AM

    Yes, you'll update it in the SIM.

    And you will also need to get the licenses combined.  Apparently it can be done via the licensing portal, but I've never had success doing it.  The last two times we've uppped out license count, it required the coordination of a ridiculous amount of people on Symantec's side to get it working.



  • 3.  RE: Update license count for endpoints.

    Posted Aug 13, 2012 10:11 AM

    Thanks for the reply.

    I never expected it would be straight forward.

     



  • 4.  RE: Update license count for endpoints.

    Posted Aug 13, 2012 12:27 PM
    We've renewed and updated licenses many times. The licensing portal is better now than it was,but is still not so friendly with legacy Altiris. As long as you register the serial numbers and can see your old ones in the portal currently you should be ok.


  • 5.  RE: Update license count for endpoints.

    Posted Oct 23, 2012 11:59 AM

    This is also a great little application to clean up expired licenses without using MMC.  It is quick and easy.

    https://www-secure.symantec.com/connect/downloads/altiris-license-manager