update mysupport portal is annoying
My support portal looks great at first glance, but to my personal experience i couldn't explore it more than just CREATING cases. Portal doesn't allows to manage those cases. Check the attached snapshot where everytime i'm stuck at. There are no guidelines found beside under document sections (appreciate if same is populated)
Couldn't get why do we need to fill up form again and requires to select type of issue we are having UNDER MANAGE CASE???
Can anyone help me getting rid of this. I use mysupport most of time for creating and updating cases and even to refer past case