Video Screencast Help

Update Patch Manually - 12.5

Created: 27 Oct 2013 • Updated: 27 Oct 2013 | 3 comments
This issue has been solved. See solution.

Hi All,

Would appreciate any pointer! 

I have a 32bit BE Server 12.5 running with six 32-bit remote agents.  Currently, I added a new Win Server running 64-bit. 

I need to patch the BE Server and remote agent manually as my servers are not connected to internet.  In this case, do I need to patch BE Server with both 32-bit and 64-bit patch and hotfixes before I can push to my servers since one of them running on 64-bit. 


Operating Systems:

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Jaydeep S's picture

If your Media Server is 32bit, all you would need to do is install the 32 bit service pack on the Media Server (reboot if required), and push out the remote agents. If you don't want to push them, copy the RAWS32 or RAWS64 folders from \Backup Exec\Agents folder on to the respective servers and then patch them.

Lim Shann's picture

Hi Jaydeep,

Thanks so much for the info.  Would like to check another thing, I am going to apply SP4. Each SP is accumulative of all previous patches and hotfixes right? 

I have read through the SP4 tech articles for accumulated patches and hotfixes but I am unable to find some hotfixes.  Thanks.

Jaydeep S's picture

Yes all the service packs do have all the hotfixes and patches which were released prior to the service pack.