Endpoint Protection Small Business Edition

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Update SEP 12.1 RU6 MP5 not available for SBE ?

  • 1.  Update SEP 12.1 RU6 MP5 not available for SBE ?

    Posted Jul 01, 2016 08:54 AM

    Hi all,

    I heave a client with: Symantec Endpoint Protection Small Business Edition

    We use on premissis version for umanaged clients.

    In article https://www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=&suid=20160628_00 it is recommended to upgrade to SEP 12.1 RU6 MP5

    When I dowload it through https://hostedendpoint.spn.com/subscriptions.aspx I get the older version.

    The clients OD NOT upgrade to latest versions on its own.

    When will it be available or how can I get the right version?

     

    Best regards Ralph



  • 2.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Posted Jul 01, 2016 11:25 AM

    SBE went EOL so no new versions will be released.



  • 3.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Trusted Advisor
    Posted Jul 04, 2016 02:48 AM

    As ℬrίαη mentioned, your version has reached EOL. If you still have an active maintenance term, you can upgrade to the Cloud for free. Please see the links below for further details.

    Announcing End of Life for Symantec Endpoint Protection Small Business Edition 12.1 - http://www.symantec.com/connect/blogs/announcing-end-life-symantec-endpoint-protection-small-business-edition-121

    Upgrade to the Cloud for Free - https://www.symantec.com/theme/sbe-migration

    End of Life and Upgrade Overview - https://www.symantec.com/content/dam/symantec/docs/other-resources/eol-overview-sep-sbe-12-1-sps-sbe-4-0-en.pdf

    FAQ: SEP SBE 12.1 and SPS SBE 4.0 EOL Upgrade FAQ - http://www.symantec.com/docs/DOC8217

    Hope this helps.



  • 4.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Posted Jul 04, 2016 11:12 AM

    What about SEP SBE (formerly known as SBE 2013)?
     

    Is it EOL as well? Do you have any resources?



  • 5.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Trusted Advisor
    Posted Jul 04, 2016 11:18 AM

    Yes, it's affected as well - from the link I posted:

    "Symantec Protection Suite Small Business Edition is also impacted by this End of Life announcement, since it contains Symantec Endpoint Protection Small Business Edition 12.1"



  • 6.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Trusted Advisor
    Posted Jul 04, 2016 11:19 AM


  • 7.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Posted Jul 04, 2016 11:33 AM

    SEP SBE is not EOL but it is the replacement for SEP SBE 12.1.X.

    SEP SBE is not free (unless that changed). It has a higher price than SEP SBE 12.1.X. It is subscription based with the ability to manage on-prem or in the cloud.

    The terminology is confusing on naming convention of these two products.



  • 8.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Broadcom Employee
    Posted Jul 04, 2016 03:55 PM

    Hello,

    Q. When will it be available or how can I get the right version?

    --> SEP 12.1 RU6 MP5 version is not available for on premises version of Symantec Endpoint Protection Small Business Edition.  

    To mitigate the vulnerabilities which have been identified, we recommend that affected products should be updated to latest version. Also, Symantec has released the list of signatures also in an effort to block/detect attempts at exploitation.  So make sure SEP clients are at least updated with the latest definitions. 

    Either you continue using the same version or install cloud manage client on those machines. 



  • 9.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Broadcom Employee
    Posted Jul 04, 2016 04:03 PM

    Check out this Symantec blog: https://www.symantec.com/connect/blogs/symantec-updates-now-available-norton-and-enterprise-products 

    " At Symantec, we take our mission to protect the world’s information very seriously. To ensure that our products are as effective as possible, we rely on Symantec experts and the security research community to watch for potential product vulnerabilities so we can act swiftly to remediate and issue product updates accordingly. As part of our standard best practices, we continually improve the protection delivered in our products through regular updates and encourage both our Norton and enterprise customers to keep their products updated to get the best protection possible.

    In this case, we were alerted by a researcher on Google’s Project Zero to eight vulnerabilities he discovered after reviewing our product portfolio. Symantec has not seen evidence of any of these vulnerabilities being exploited in the wild. More importantly, fixes are currently in place and updates are now available for customers to install.  While many products update themselves automatically, we encourage all of our customers to review the full list of impacted products and installation instructions, which can be found here.

    Staying ahead of the threats from attackers requires vigilance and industry-wide information sharing. We remain committed to ensuring our products address today’s most sophisticated threats and we thank the security community for their assistance."



  • 10.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Posted Jul 04, 2016 06:11 PM

    Hi Chetan Savade,

    So the on premisis version that can be downloaded in the account https://hostedendpoint.spn.com/Subscriptions.aspx with SBE has become useless? That seems a littlebit stupid.

    We are forced to use cloud version, we do not want that. If this is really the policy of Symantec then we will stop using it in the future.

    So please change this policy.

     

    Best regards



  • 11.  RE: Update SEP 12.1 RU6 MP5 not available for SBE ?

    Broadcom Employee
    Posted Jul 05, 2016 12:09 PM

    The older SEP SBE (on-premises) product reached End of Life in May 2015 and at this point we do not have a timeline to fix this older product. In the meantime, those SEP SBE (on-premises) agents will have the new AntiVirus detections to provide some protection.

    It is recommended that machines running this product be moved to the SEP SBE (cloud) agent once the updated version of it is available which is included in your license.

    For more information on the vulnerabilities and cross-product fixes, please see the Symantec Security Advisory - https://www.symantec.com/security_response/securityupdates/detail.jsp?fid=security_advisory&pvid=security_advisory&year=&suid=20160628_00.