Endpoint Protection Small Business Edition

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  • 1.  Update Symantec Endpoint Protection Product Version

    Posted Nov 09, 2015 05:49 AM

    Hi,

    How I update SEP product version?

    I have these versions:

     
    		 12.1.5337.5000 603 82.2%
     
    		 12.1.1101.401 42 5.7%
     
    		 12.1.2015.2015 38 5.2%
     
    		 12.1.4100.4126 18 2.5%
     
    		 12.1.4013.4013 16 2.2%
     
    		 12.1.3001.165 7 1%
     
    		 12.1.1000.157 6 0.8%
     
    		 11.0.6100.645 2 0.3%
     
    		 11.0.6300.803 2 0.3%
    Total 734 100%

     

    I don't know how I update the product.



  • 2.  RE: Update Symantec Endpoint Protection Product Version
    Best Answer

    Posted Nov 09, 2015 04:34 PM

    For SBE, it is end of life so 12.1.5 is the final version. Going forward you will need to move to SEP.cloud either on-prem or in the cloud. Follow this guide:

    http://www.symantec.com/docs/DOC8217



  • 3.  RE: Update Symantec Endpoint Protection Product Version

    Broadcom Employee
    Posted Dec 28, 2015 12:54 AM

    Hi,

    Your Symantec Endpoint Protection Small Business Edition clients will upgrade automatically once the Symantec Endpoint Protection Manager has been upgraded. No further action is required on your part to complete the upgrade process.

    Have you disabled the auto-upgrade feature for clients? What's the SEPM version?

    Check here:

    1. Login to the Symantec Endpoint Protection Manager
    2. Select the Computers page.
    3. Under My Company select the group that includes the clients you would like to prevent from using the auto-upgrade feature.
    4. Under Tasks select Edit the group properties.
    5. Click the checkbox for Disable Automatic Client Package Updates.
    6. Click OK.

    The Endpoint Protection Small Business Edition 12.1.x product has reached End-of-life and is set to be replaced by the Hosted (or .Cloud) version of the product.

    Note: This does NOT mean the customer needs to immediately upgrade their product. Customers will be able to renew their on-premises license and continue to use their SBE SEPM’s until 2018.

    Please be aware of the official announcement in case you haven't received yet.

    http://www.symantec.com/page.jsp?id=sbe-migration&id=endpoint-protection-smb



  • 4.  RE: Update Symantec Endpoint Protection Product Version

    Broadcom Employee
    Posted Jan 26, 2016 09:10 AM

    Is there any update?

    OR

    If issue has been resolved mark this thread as a solved with the best answer that helps you.