Updated US from 2.12 to 3.2.1 Cannot install Desktop Email
Hi, we have upgraded our Universal, i've downloaded the client install file from the Universal server and tried to install the client on a number of PCs but keep getting the same thing.
After installing the client, restarting the PC and logging on as a user this is what I find.
- It asks to accept a certificate which I say to allow always
- it prompts for an email address, I enter the users email address
- it says an email will be sent to this person
- I open the email
At this stage usually the email dissapears, and I can click on next and continue with the assistant. But it doesnt dissapear and i can go no further.
please could somebody help?