Endpoint Protection

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  • 1.  UPDATES ISSUE

    Posted Oct 01, 2009 09:43 AM
    We setup a endpoint manager( Server) in HO site.and create a 25 diffrent group for branches.NOw whenever i update the server,only server and clients which coming under HO offices are getting update.other branches  are not getting updates .kindly help me to solve this issue.i want to update my brances through group updater option.(But in all client are showing green signal )


  • 2.  RE: UPDATES ISSUE

    Posted Oct 01, 2009 09:50 AM

    Hello OBCSOUTH
    Did you create live update policy and assing it all groups for GUP? and can clients talk with SEPManager?
    Thanks
    Fatih



  • 3.  RE: UPDATES ISSUE

    Posted Oct 01, 2009 09:51 AM
    Is the GUP configured correctly, Make sure it is correctly configured.


    Title: 'Best Practices with Symantec Endpoint Protection (SEP) Group Update Providers (GUP).'
    Document ID: 2009050510573148
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009050510573148?Open&seg=ent


    Title: 'Symantec Endpoint Protection 11.0 Group Update Provider (GUP)'
    Document ID: 2007092720522748
    > Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2007092720522748?Open&seg=ent


  • 4.  RE: UPDATES ISSUE

    Posted Oct 01, 2009 10:13 AM
     You can also use following documents also
    Group Update Provider: Sizing and Scaling Guidelines
    http://service1.symantec.com/support/ent-security.nsf/docid/2009080400343648?Open&seg=ent
    Configure client to take liveupdate from Group update provider of specific location.
    http://www.symantec.com/connect/articles/configure-client-take-liveupdate-group-update-provider-sepcific-location
    If a client became group update provider it will get created a folder named shared defs. See such a folder is present in your GUP server pc and if present what are the files inside that folder. Ensure your clients having latest policy also. Whether you are having any bandwidth issue? Because if a client pc having very old update(more than old than the content revisions available in SEPM) it has to download about 50 Mb update. Check this possibility also