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Updates not installing

Updated: 22 May 2010 | 1 comment
cydian2000's picture
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No updatges will install for BUE 12.5 on a 2003 SBS
I get errors in the log such as these:
10-29-2009,08:49:20 : Entering PatchSetup.exe
10-29-2009,08:49:20 : Command Line: /NAME:Hotfix 334278 /UI:NONE
10-29-2009,08:49:20 : Executing GetPatchInfo.
10-29-2009,08:49:23 : V-225-136: The patch failed to install. Return code: 1618 ***To search for information about this error, click here
10-29-2009,08:49:23 : Exiting PatchSetup.exe

or

10-29-2009,08:49:11 : Entering PatchSetup.exe
10-29-2009,08:49:11 : Command Line: /NAME:Hotfix 329867 /UI:NONE
10-29-2009,08:49:11 : Executing GetPatchInfo.
10-29-2009,08:49:11 : Failed to retrieve RAWS32 Patch Code from .\PatchInfo.ini. This patch does not have Remote Agent (32-bit) updates.
10-29-2009,08:49:11 : Failed to retrieve RAWS64 Patch Code from .\PatchInfo.ini. This patch does not have Remote Agent (64-bit) updates.
10-29-2009,08:49:14 : V-225-136: The patch failed to install. Return code: 1618 ***To search for information about this error, click here
10-29-2009,08:49:14 : Exiting PatchSetup.exe

I am unable to find any information on this specific error (1618)

Any suggestions?

Comments

VJware's picture
03
Nov
2009
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Hello Error 1618 is a MSI

Hello

Error 1618 is a MSI installer error, when the installation is incomplete & gets suspended.

Is your Backup Exec updated with SP2, before applying the hotfixes ?

If not, apply SP2, re-start the machine, rerun LiveUpdate or install the hotfix manually.

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If this solves your issue, please mark it as a solution.