Endpoint Protection

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  • 1.  Updating Virus Definition File for Client Computers

    Posted Oct 21, 2008 08:11 AM

    I have a Windows 2003 Server (e.g. Server) which was setup by my ex-colleague that

     

    is major for updating the Virus Definition File for Client Computers.

     

    A new client computer should specific the parent computer (i.e. Server)

     

    for centralized control during Symantec Anti-virus v10 Client Installation.

     

    Recently, the server was down and I need to install a new server for replacement.

     

    I don't know whether the previous system was making use of

     

    Liveupdate Administration Utility or Symantec System Centre for updating.

     

    I am now worry about all the clients are now pointing towards the previous server,

     

    however, I tried both tools for immediate updating the Virus Definition File

     

    but the definition for client computers still in version of 17 Oct 2008,

     

    the date the server was down.

     

    Should I need to reinstall client version of Symantec Anti-virus v10 for all clients?

     

    Does anyone know how to update all the client computers

     

    to the latest Virus Definition File?

     

    Thank you very much!



  • 2.  RE: Updating Virus Definition File for Client Computers

    Posted Oct 21, 2008 12:17 PM

    Hi Chris,

     

    It sounds like you are using the SSC for SAV 10. Below is a document listing how to restore communications between client and server. If this doesn't work, I think the SAV forum would be the correct place to receive further assistance.

     

    http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005111508553148 



  • 3.  RE: Updating Virus Definition File for Client Computers

    Posted Oct 22, 2008 07:37 AM

    Thanks for your reply but the link you given doesn't work.

     

    Could you please post a new link to me again?

     

    Today, I just installed the Symantec Anti-virus Server and

     

    also the Symanten System Centre Console to our server.

     

    Made the server as a primary server and tried to look up my children (clients).

     

    Definitely, I got nothing. I tried the "ClientRemote Install" and

     

    installed the Symantec Anti-virus Client to a small portion of clients again.

     

    I could find some clients under the list of primary server, however,

     

    I checked some clients for the installation status of Symantec Anti-virus.

     

    Most of them were good while

     

    a little bit got missing program icons (i.e. point to missing path) and

     

    the original Symantec Anti-virus Clients were removed without reinstalled a new copy,

     

    however, got a good status under the list of Symantec System Centre.

     

    I can tell what I did and what I got was better than nothing.

     

    Does anyone have such experience?

     

    Let's share here. Thank you very much!



  • 4.  RE: Updating Virus Definition File for Client Computers

    Posted Oct 22, 2008 06:11 PM

    The URL doesn't open correctly. You can copy and paste the URL manually into your browser, or you can click HERE.

     

    Hopefully this document will help.



  • 5.  RE: Updating Virus Definition File for Client Computers

    Posted Oct 23, 2008 02:30 AM

    It works for me.

     

    Thank you very much!