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Updating Virus Definition File for Client Computers

Created: 21 Oct 2008 • Updated: 21 May 2010 | 4 comments

I have a Windows 2003 Server (e.g. Server) which was setup by my ex-colleague that

 

is major for updating the Virus Definition File for Client Computers.

 

A new client computer should specific the parent computer (i.e. Server)

 

for centralized control during Symantec Anti-virus v10 Client Installation.

 

Recently, the server was down and I need to install a new server for replacement.

 

I don't know whether the previous system was making use of

 

Liveupdate Administration Utility or Symantec System Centre for updating.

 

I am now worry about all the clients are now pointing towards the previous server,

 

however, I tried both tools for immediate updating the Virus Definition File

 

but the definition for client computers still in version of 17 Oct 2008,

 

the date the server was down.

 

Should I need to reinstall client version of Symantec Anti-virus v10 for all clients?

 

Does anyone know how to update all the client computers

 

to the latest Virus Definition File?

 

Thank you very much!

Comments 4 CommentsJump to latest comment

Todd Fitkin's picture

Hi Chris,

 

It sounds like you are using the SSC for SAV 10. Below is a document listing how to restore communications between client and server. If this doesn't work, I think the SAV forum would be the correct place to receive further assistance.

 

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2005111508553148 

Chris Yuen's picture

Thanks for your reply but the link you given doesn't work.

 

Could you please post a new link to me again?

 

Today, I just installed the Symantec Anti-virus Server and

 

also the Symanten System Centre Console to our server.

 

Made the server as a primary server and tried to look up my children (clients).

 

Definitely, I got nothing. I tried the "ClientRemote Install" and

 

installed the Symantec Anti-virus Client to a small portion of clients again.

 

I could find some clients under the list of primary server, however,

 

I checked some clients for the installation status of Symantec Anti-virus.

 

Most of them were good while

 

a little bit got missing program icons (i.e. point to missing path) and

 

the original Symantec Anti-virus Clients were removed without reinstalled a new copy,

 

however, got a good status under the list of Symantec System Centre.

 

I can tell what I did and what I got was better than nothing.

 

Does anyone have such experience?

 

Let's share here. Thank you very much!

Todd Fitkin's picture

The URL doesn't open correctly. You can copy and paste the URL manually into your browser, or you can click HERE.

 

Hopefully this document will help.