I have a client who is using SEPM 11.0.6005.562 and I want to upgrade to 11.0.7 MP2. I understand the upgrade process as I've done this for about 6 clients with total success. But this one client has some issues. It seems at first the install is sucessful, but when I click about I see it's not and stays on version 11.0.6005.562. Not only that but I cannot seem to push to clients. I use the find unamanged clients process and it comes up with lots of clients, of whom I dont really believe are unmanaged. I try to push and never see any results in the monitors section. It would appear nothing is working. I have checked the forums and truly dont want to call symantec (Sorry guys, you're nice and all but I can't understand 80% of what you say...language barrier) and then have them tell me to try some things that I have tried...from this forum.
I need an overall soution. What my next steps may be, if I can, is to uninstall SEPM totally after a backup. Install 11.0.7 and try to restore the database, then upgrade to 11.0.7 MP2. Then try to push to the clients. I have a feeling the SEPM now is some what messed up.
Suggestions please.
Thanks to all 