Hi outrunred,

You can either upgrade to 11.0.7 RU7 or SEP 12.1.

Your upgrade path can be

SEP 11.0.6--> SEP 11.0.7 Or SEP 11.0.6----> SEP 12.1

You will not be able to upgrade to SEP 12.1 ,Once you upgraded to 11.0.7

Please check out below documents for more information on SEP 12.1 upgrade,

Upgrading and migrating to Symantec Endpoint Protection 12.1

http://www.symantec.com/business/support/index?page=content&id=TECH163602

Activating your Symantec Endpoint Protection 12.1 product license

http://www.symantec.com/business/support/index?page=content&id=TECH162623&actp=search&viewlocale=en_US&searchid=1312372056657

Also SEP 11.0 RU7 has been relased however you cannot upgrade from RU7 to 12.1

Support for Migrating from Endpoint Protection 11 Release Update 7 to Endpoint Protection 12.1

http://www.symantec.com/business/support/index?page=content&id=TECH163698&actp=search&viewlocale=en_US&searchid=1312372056657

Supported Upgrade paths to Symantec Endpoint Protection 12.1

https://www-secure.symantec.com/connect/articles/supported-upgrade-paths-symantec-endpoint-protection-121

activate licenses , you should be able to upgrade from SEP 11 RU6 to SEP 12

Hi,

SEP 11.x is paper license product, SEP 12.1 is software license product.

If your 11.x license is valid then you might have received upgrade notification from Symantec.

You might have serial number which starts with letter "M", check on fileconnect are you able to see SEP 12.1 product to download.

If you have not received any notification & don't see SEP 12.1 product to download then check with your reseller or contact license department for more details 

License department number : 18003420652 ( follow IVR )

I would suggest to upgrade to SEP 12.1 because it's complete new product.

If you are planning to upgrade please take few precautions also to proceed smoothly.

Known Issues for Symantec Endpoint Protection 12.1

http://www.symantec.com/docs/TECH163700 

I hope it will help you !!

Hi Outrunred,

I would suggest to upgrade when we look at the differences, features.

Scan performance is improved compared to SEP 11.x.

I would like to share few articles with you.

https://www-secure.symantec.com/connect/sites/default/files/21169174_GA_QR_SEP_12.1Feature_Comparison_Chart.01.11.pdf

https://www-secure.symantec.com/connect/articles/few-feature-differences-between-sep-11x-and-sep-121

https://www-secure.symantec.com/connect/articles/sep-11x-sep-121-upgrade-process-graphical-overview

that's great - thanks everyone

one quick question....

seeing as the licensing model is different. If I convert my licences to this new version, how does it account for dead assets that come back due to age etc. how does the license go back into the pool.

In the version I'm on it's paper license and we can see how many licenses are in use by looking at our active asset list

Thanks

Try the upgrade/migration on a few test machines to begin with and see what you think. Like mentioned before, if you are on 11.07, you won't be able to upgrade to 12.1 until RU1 comes out later this year.

The licensing is a lot different. You should have Version Upgrade notifications in your email inbox already with the license files. If not, you will just need to locate your SEP 11 serials and upgrade those on the Licensing Portal.

SEP 12.1 is a great product and has a lot more protection and features than SEP 11 but like some people might argue, sometimes it is better to hold off until RU1 of any product release.

well I've only got SEP 11.07 on 2 clients out of 2500....so I'm not worried about that....my concern at the moment is how the licensing works.....But I've got a WebEx with our account manager on tuesday I'm sure he'll clear this up for us

thnaks,

I would say you can stick to your current version till few months till then prepare for upgrade, stabilize your current setup.Once SEP 12 RU1 is out you can start migration and rolling out clients.

Migrating to SEP 12 is worth it. Its something that you need as a protection to protect yourself from threats of current landscape and its definitely much better than SEP 11.x

I would think you should upgrade to SEP 12.1 if you are ready, especially you felt you had performance issues in your current setup, however, SEP 12.1 has tons of new features introduced, you may need to revisit your existing design and configuration.

Here's some info from our support dB that may be helpful:

http://bit.ly/rhlXfS  - upgrading and migrating to SEP 12.1

http://bit.ly/o5LTnR - upgrading to a new release of SEP

http://bit.ly/peVT7X  - upgrade resources for SEP

Let us know how things are going!

Eric