Endpoint Protection

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  • 1.  Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Posted Feb 11, 2014 06:04 AM

    I've 2 SEPM: one version 11.x, another (new) version 12.1.4

    I've upgraded some clients (remote deployment) and the clients are correctly updated but they do not use/receive the new sylink.xml

    Result? New client (12.1.4) points to old SEPM.
    If I remote deploy the communication package, the client moves to the new SEPM.

    How is that possible and I could I avoid this behaviour?

     

    Thanks!



  • 2.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Posted Feb 11, 2014 06:07 AM

    Sorry, I'm a fool... I've checked "maintain existing communication settings"... really fool :-)



  • 3.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml
    Best Answer

    Posted Feb 11, 2014 06:07 AM

    when you create a package , create a setting to reset clilent communication setting option..

    How to create a client install setting to remove previous logs, policies and reset the client-server communication settings.

     



  • 4.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Broadcom Employee
    Posted Feb 11, 2014 08:24 AM

    Not a big problem, can restore the communication easily.

    Use communication update package deployement option to restore the communication.

    Refer this article: https://www-secure.symantec.com/connect/articles/sep-12-ru2-and-reset-client-communication

     



  • 5.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Posted Feb 12, 2014 04:58 AM

    Any update on this? Making the above changes helped? Please update



  • 6.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Posted Feb 12, 2014 06:01 AM

    Saying that I'm a fool I say that avoiding that mistake, everything's ok smiley



  • 7.  RE: Upgrade from 11.x to 12.1.4: client does not use updated sylink.xml

    Broadcom Employee
    Posted Feb 12, 2014 06:51 AM

    Now, you can close this thread & can mark Rafeeq comment as a solved or any other comment if you think it has helped.