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Upgrade to 12.1.2 from 12.1.1

  • 1.  Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 02:56 PM

    Hi,

     

    Was just wondering if I should upgrade to 12.1.2 from 12.1.1, has anybody done that yet and are the benefits good or is it worth the upgrade or should I wait.

     

    Thanks,

    Joshua Lopez



  • 2.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 02:58 PM

    SEP 12.1.2 has been a fairly stable version thus far. You should be fine moving to it. It's the first version to provide support for Windows 8 and Server 2012.

     

    What's new in Symantec Endpoint Protection 12.1.2

    Article:HOWTO81091  |  Created: 2012-10-24  |  Updated: 2013-01-30  |  Article URL http://www.symantec.com/docs/HOWTO81091

     

    About Windows 8 and Symantec Endpoint Protection 12.1

    Article:TECH174348  |  Created: 2011-11-14  |  Updated: 2013-02-04  |  Article URL http://www.symantec.com/docs/TECH174348

     

    Upgrading or migrating to Symantec Endpoint Protection 12.1.2 (RU2)

    Article:TECH197426  |  Created: 2012-09-27  |  Updated: 2013-01-14  |  Article URL http://www.symantec.com/docs/TECH197426

     

     



  • 3.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 03:01 PM

    Yes. You can upgrade in SEPM 12.1 RU2 (New Platforms: Widows 8, Windows Server 2012 and Mac OS X 10.8)

    https://www-secure.symantec.com/connect/articles/latest-symantec-endpoint-protection-releases-symantec-endpoint-protection-121-ru2

    This product is available in File Connect.

    https://www-secure.symantec.com/connect/articles/downloading-current-latest-products-symantec-fileconnect-symantec-flexnetoperations

    About Windows 8 and Symantec Endpoint Protection 12.1

     

    Article:TECH174348  |  Created: 2011-11-14  |  Updated: 2013-02-04  |  Article URL http://www.symantec.com/docs/TECH174348

     



  • 4.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 03:30 PM

    Go for SEPM 12Ru2 MP1 as it contains more fixes please refer release Note for same.

    http://www.symantec.com/business/support/index?page=content&id=TECH204685.

    and 

    https://www-secure.symantec.com/connect/forums/latest-symantec-endpoint-protection-released-sep-121-ru2-mp1

     

    But you need to migrate to RU2 first and then to RU2 MP1.

     

     



  • 5.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 04:08 PM

    If you do decide to go to 12.1 RU2 MP1 be aware of a known bug which causes slowness on XP/2003 clients that have the firewall enabled. See here:

    Network performance slows on Windows XP with Symantec Endpoint Protection 12.1 Release Update 2 Maintenance Pack 1 installed

    Article:TECH205486  |  Created: 2013-04-24  |  Updated: 2013-05-03  |  Article URL http://www.symantec.com/docs/TECH205741

     

    To work around this problem, use one of the following:

    • Disable the Network Threat Protection firewall on affected computers.
    • Withdraw the Firewall policy in the Symantec Endpoint Protection Manager (SEPM) for groups containing affected computers.
    • Migrate affected computers to Windows Vista or higher
    • Revert affected computers to the a previous version of the SEP client

     

    Unless you need to go to 12.1 RU2 MP1 for some reason, I would stick with RU2 for now. But that's just my opinion.



  • 6.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 30, 2013 04:13 PM

    Agree with Brain There is a bug in SEPM 12.1 RU2 MP1.

    Network slowness in Win-XP System

    Article URL http://www.symantec.com/docs/TECH205741

    My Advice is choose the SEP 12.1 RU2 for upgradation.



  • 7.  RE: Upgrade to 12.1.2 from 12.1.1

    Broadcom Employee
    Posted May 31, 2013 05:46 AM

    Hi,

    If you are not affected by any fix id's of RU2 then I would suggest to wait till SEP 12.1 RU3.

    I don't have any idea about release dates but yes RU3 can be in the pipeline.

    However if wanted to perform an upgrade then refer this article:

    Upgrade process from SEP 12.1 RU1 MP1 to SEP 12.1 RU2

    https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2

     



  • 8.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted May 31, 2013 06:21 AM
    Hello, Please check the below article. https://www-secure.symantec.com/connect/articles/upgrade-process-sep-121-ru1-mp1-sep-121-ru2


  • 9.  RE: Upgrade to 12.1.2 from 12.1.1

    Trusted Advisor
    Posted May 31, 2013 07:27 AM

    Hello,

    Yes, you may surely migrate to the SEP 12.1 RU2 from SEP 12.1 RU1. SEP 12.1 RU2 is a stable version.

    And since you are planning to upgrade or migrate to Symantec Endpoint Protection 12.1.2, please take a look at the latest how-to article created by our very own SEP content council team.

    Best practices for upgrading to Symantec Endpoint Protection 12.1.2

    http://www.symantec.com/business/support/index?page=content&id=TECH163700

    Latest Symantec Endpoint Protection Releases - SEP 12.1 RU2 and SEP 11.0 RU7 MP3

    https://www-secure.symantec.com/connect/articles/latest-symantec-endpoint-protection-releases-symantec-endpoint-protection-121-ru2

    Hope that helps!!

     



  • 10.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted Jun 04, 2013 07:35 PM

    Some of us are going the other way around.  12.1.2 MP1 seems to have issues with firewall network performance so we are going back to 12.1.2  (RU2) without the MP1 until the fix is released in 12.1 RU3.  I verified with our local Symantec technician.



  • 11.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted Jun 05, 2013 01:25 AM

    Hi,

    Bugs has been fixed on the newer version. details follow the link

    http://www.symantec.com/docs/TECH204685

    Regards

    Ajin



  • 12.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted Jun 05, 2013 12:48 PM

    Ajin,

     

    We know a lot of bugs have been fixed.  Unfortunately, 12.1 RU2 MP1 has introduced a new bug that causes severe network performance inssues.  For example, a file copy that normally would take 3 minutes could take almost 15 minutes or longer with the new version with the firewall turned on.  The fix for this is to either remove the firewall policy, uninstall the firewall component (Teefer issue) or to fall back to 12.1 RU2.

    My local Symantec tech said to wait for 12.1 RU3 for a fix. In cases where the security of a device is not too critical, I have removed the firewall.  In most cases I had to uninstall the client and go back to RU2  (2015.2015).



  • 13.  RE: Upgrade to 12.1.2 from 12.1.1

    Broadcom Employee
    Posted Jun 05, 2013 01:02 PM

    Hi,

    SEP 12.1 RU3 fix notes have been released.

    Network performance slows on Windows XP with Symantec Endpoint Protection 12.1.2 MP1 installed
     
    Fix ID: 3180923
     
    Symptom: Computers experience network performance problems when the Network Threat Protection (NTP) firewall component of the Symantec Endpoint Protection 12.1.2 MP1 client is installed and enabled. Symptoms include:
     
    Copying files from a network location over Windows File Sharing takes significantly more time.
    Programs that are started from a network share take significantly longer to load.
    Ping responses take longer to return.
    Solution: Modified the firewall to call the correct notification routine for Windows XP.
     
    Location switching performance slows after installing Symantec Endpoint Protection 12.1.1
     
    Fix ID: 2794640
     
    Symptom: Location switching in Symantec Endpoint Protection 12.1.1 is noticeably slower than Symantec Endpoint Protection 11.0.7 MP2.
     
    Solution: Refined the timing checks to improve location switching speed

    Reference: New fixes and features in Symantec Endpoint Protection 12.1.3

    http://www.symantec.com/docs/TECH206828

     


  • 14.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted Jun 06, 2013 03:40 PM

    Now SEP 12.1 RU3 is released and available in File Connect.

    Issue is fixed in SEP 12.1 RU3

    Network performance slows on Windows XP with Symantec Endpoint Protection 12.1 RU2 MP1 installed

    Fix ID: 3180923

    Symptom: Computers experience network performance problems when the Network Threat Protection (NTP) firewall component of the Symantec Endpoint Protection 12.1.2.1 (12.1 RU2 MP1) client is installed and enabled. Symptoms include:

     Copying files from a network location over Windows File Sharing takes significantly more time.

     Programs that are started from a network share take significantly longer to load.

     Ping responses take longer to return.

    Solution: Modified the firewall to call the proper notification routine for Windows XP.

    Check the Mithun Blog and Forum

    https://www-secure.symantec.com/connect/forums/best-practices-upgrading-symantec-endpoint-protection-1213

    What's new with Latest Symantec Endpoint Protection SEP 12.1.RU3

    https://www-secure.symantec.com/connect/blogs/whats-new-latest-symantec-endpoint-protection-sep-121ru3

    https://www-secure.symantec.com/connect/blogs/latest-symantec-endpoint-protection-released-sep-121ru3

    New fixes and features in Symantec Endpoint Protection 12.1.3

     

     

    Article:TECH206828  |  Created: 2013-06-03  |  Updated: 2013-06-03  |  Article URL http://www.symantec.com/docs/TECH206828

     



  • 15.  RE: Upgrade to 12.1.2 from 12.1.1

    Posted Jun 06, 2013 03:44 PM

    This has been fixed in RU3. I've been testing and all appears to be good.