Endpoint Protection

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  • 1.  Upgrade to 12.1.4 problem win zip file

    Posted Feb 26, 2014 11:33 AM
      |   view attached

    I download client package (Symantec_Endpoint_Protection_12.1.4_Win32-bit_Client_EN.exe) and extra all file to a folder. From there, I zip all the files into a single zip file. I followed TECH122824 to import client package into my SEPM version 12.1.2015.2015 but the package failed with error message reads "The specified zip file is not a valid Mac package. Only Mac packages can be added in *.zip format". See screenshot in attachment.

    My zip file file's extension is .zip and I don't need Mac package. How do I work around this and how do I exclude Mac package? Thanks.



  • 2.  RE: Upgrade to 12.1.4 problem win zip file
    Best Answer

    Posted Feb 26, 2014 11:38 AM

    You need to download the SEPM-Part1_ru4.exe  something like 

    Symantec_Endpoint_Protection_12.1_RU4a_Part1_Installation_EN.exe

    then extract it

    you will find packages inside the SEPM folder

    You need to point out the savinfo file

    How to manually import client packages into Endpoint Protection Manager (SEPM)

     

    http://www.symantec.com/business/support/index?page=content&id=TECH122824



  • 3.  RE: Upgrade to 12.1.4 problem win zip file

    Posted Feb 26, 2014 11:40 AM

    See that thread

     MAC SEP 12.1.4 on SEPM 12.1.2

    https://www-secure.symantec.com/connect/forums/mac-sep-1214-sepm-1212



  • 4.  RE: Upgrade to 12.1.4 problem win zip file

    Posted Feb 26, 2014 11:44 AM

    James007 - there's no sav32.info file! I did the search and result none! Also, the file format .zip is allowed, there is no 'All Files' option in Files of Type selection, please advise, thanks.



  • 5.  RE: Upgrade to 12.1.4 problem win zip file

    Posted Feb 26, 2014 11:45 AM

    Let me follow Rafeeq instruction first. BrB