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Upgrade from 12.5 to 2010

Created: 27 Jul 2010 | 2 comments

I am trying to run a Terminal services install onto a server that is currently running 12.5.

I have run the pre checks and was happy with the results.

When I finally get to the install section, it tries to load the installer but stops halfway and closes.

application event logs show

Event Type:    Error
Event Source:    .NET Runtime 2.0 Error Reporting
Event Category:    None
Event ID:    1000
Date:        27/07/2010
Time:        14:43:18
User:        N/A
Computer:    NBRSV01
Description:
Faulting application _setup.exe, version 13.0.173.506, stamp 4be18a44, faulting module kernel32.dll, version 5.2.3790.4480, stamp 49c51f0a, debug? 0, fault address 0x0000bef7.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 00 70 00 70 00 6c 00   A.p.p.l.
0008: 69 00 63 00 61 00 74 00   i.c.a.t.
0010: 69 00 6f 00 6e 00 20 00   i.o.n. .
0018: 46 00 61 00 69 00 6c 00   F.a.i.l.
0020: 75 00 72 00 65 00 20 00   u.r.e. .
0028: 20 00 5f 00 73 00 65 00    ._.s.e.
0030: 74 00 75 00 70 00 2e 00   t.u.p...
0038: 65 00 78 00 65 00 20 00   e.x.e. .
0040: 31 00 33 00 2e 00 30 00   1.3...0.
0048: 2e 00 31 00 37 00 33 00   ..1.7.3.
0050: 2e 00 35 00 30 00 36 00   ..5.0.6.
0058: 20 00 34 00 62 00 65 00    .4.b.e.
0060: 31 00 38 00 61 00 34 00   1.8.a.4.
0068: 34 00 20 00 69 00 6e 00   4. .i.n.
0070: 20 00 6b 00 65 00 72 00    .k.e.r.
0078: 6e 00 65 00 6c 00 33 00   n.e.l.3.
0080: 32 00 2e 00 64 00 6c 00   2...d.l.
0088: 6c 00 20 00 35 00 2e 00   l. .5...
0090: 32 00 2e 00 33 00 37 00   2...3.7.
0098: 39 00 30 00 2e 00 34 00   9.0...4.
00a0: 34 00 38 00 30 00 20 00   4.8.0. .
00a8: 34 00 39 00 63 00 35 00   4.9.c.5.
00b0: 31 00 66 00 30 00 61 00   1.f.0.a.
00b8: 20 00 66 00 44 00 65 00    .f.D.e.
00c0: 62 00 75 00 67 00 20 00   b.u.g. .
00c8: 30 00 20 00 61 00 74 00   0. .a.t.
00d0: 20 00 6f 00 66 00 66 00    .o.f.f.
00d8: 73 00 65 00 74 00 20 00   s.e.t. .
00e0: 30 00 30 00 30 00 30 00   0.0.0.0.
00e8: 62 00 65 00 66 00 37 00   b.e.f.7.
00f0: 0d 00 0a 00               ....    

Anyone had any experience of this error? 

Thanks

Comments 2 CommentsJump to latest comment

sazz.'s picture

Please check the below article to resolve it:

http://support.veritas.com/docs/355643
http://support.veritas.com/docs/355675