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Upgrade from 9.x to 10.x WDE now asks for 5 security questions???

  • 1.  Upgrade from 9.x to 10.x WDE now asks for 5 security questions???

    Posted Oct 26, 2011 06:45 AM

    We upgraded from 9.x to 10x WDE and now when a user logins in it keeps asking them to create 5 security questions for recovery??

     

        On some laptops we have more than 20 users because they are laptops that get checked out at the Hospital for per Diem nurses.  I'd like to know how to turn this off if possible just like it was in 9.x..????

    We don't need nor want end users having the ability to do recovery.   We have a helpdesk for this and if they get locked out they bring the laptop back to the hospital so we can fix it, they choose a different one.



  • 2.  RE: Upgrade from 9.x to 10.x WDE now asks for 5 security questions???
    Best Answer

    Posted Oct 26, 2011 08:12 AM

    These Knowledge Base Articles should help:

    http://www.symantec.com/docs/TECH149708

    http://www.symantec.com/docs/TECH149757



  • 3.  RE: Upgrade from 9.x to 10.x WDE now asks for 5 security questions???

    Posted Nov 15, 2011 03:46 PM

    Were the Knowledge Base Articles helpful?