Upgrade to BE 2010 R3
I have followed but could not work as advised by mr. gaurav, i have uninstalled RWS from both the mailbox servers from control panel and push the agents to mailbox servers back and re-started both the servers.....
my back my is operational now... my second issue i got the following updates
There are 6 updates available. To download and install available updates, click the Tools menu and then click LiveUpdate.
Hotfix 144101 - http://entsupport.symantec.com/umi/V-373-01013
Hotfix 148347 - http://entsupport.symantec.com/umi/V-373-01014
Hotfix 153090 - http://entsupport.symantec.com/umi/V-373-01015
Hotfix 154003 - http://entsupport.symantec.com/umi/V-373-01018
Hotfix 159293 - http://entsupport.symantec.com/umi/V-373-01019
Hotfix 164658 - http://entsupport.symantec.com/umi/V-373-01021
when i try to upgrade it fails.. how to upgrade from backup exec 2010 R2 to new versionas advised by Mr.cgaig