Upgrade of ITSM 7.1 to 7.5 and the service desk.
So the doucmentation for the upgrade to 7.5 says your service desk will be upgraded too.
What happens if your service desk is hosted on a seperate server install of an NS server? and is it mandatory that the seperate service desk be upgraded to version 7.5 in order to communicate with the new upgraded ITSM service?
To rephrase just in case. I have a 7.1 altiris Notification server that does our CMS and AMS. we have a seperate server that runs our service desk that is also 7.1. Do i have to upgrade both or can I just upgrade my Notification server?