Data Loss Prevention

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  • 1.  Upgrade Prechecker

    Posted Jul 13, 2016 09:25 AM

    I ran the Upgrader Data Pre-Checker and received this error- "There was an error running the Upgrader Data Pre-checker Tool. Check the run.log file and the Upgrader_DP_Error_V14_5_0_1 table for more information." 

    Anyone encountered this before?



  • 2.  RE: Upgrade Prechecker

    Broadcom Employee
    Posted Jul 18, 2016 07:30 AM

    Did you find something in the run.log and in the mentioned table?



  • 3.  RE: Upgrade Prechecker
    Best Answer

    Posted Jul 18, 2016 09:39 AM

    We could not find any run.log files or the Upgrader_DP_Error_V14_5_0_1 table. We ended up re-downloading the Symantec_DLP_14.5_Platform_Win-IN.zip file and extracted the Upgrader_Data_Prechecker and this time around it worked.