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upgrade SEP (Clinet) to MR6 MP1 from MR4

Updated: 03 Oct 2010 | 6 comments
NirH's picture
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This issue has been solved. See solution.

My manager is RU6a. I have several clients with MR4.
When i tried to upgrade to RU6a over MR4 the SEP Client fails to update and run properly.

When i upgrade directly from MR4 to RU6a MP1 SEP Client work perfect.

But i saw that Symantec do not recommend upgrading from MR4 / 5 directly to RU6a MP1. (on Manager)
it this applies to SEP Client too?

Thanks. Nir.

Comments

Prachand's picture
02
Sep
2010
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Yes , even to clients

Yes , even to clients.  It is not recommend to upgrade directly from RU5 or MR4  to RU6MP1

This maintenance patch cannot be installed over any versions of Symantec Endpoint Protection or Symantec Endpoint Protection Manager prior to RU6. It must be installed over RU6 or RU6a.

http://service1.symantec.com/SUPPORT/ent-security.nsf/docid/2007121216360648

RU6MP1 is a mention patch and not a maintenance release, A MP can only be installed on the main build. You can install RU6 over RTM or MR3 or MR4MP2 but not RU6MP1. For that you need to have RU6

This migration path is not supported.

Possible effects after a direct upgrade to RU6MP1  from a lower version [except RU6]:
Schema Corruption.
Possible dll corruption.
Policies Corruption.
Network breakdown.
Challenges with uninstalling SEP.

So what you need  Upgrade the clients to RU6 and then upgrade  to RU6MP1.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

Mahesh Roja's picture
02
Sep
2010
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NirH's picture
02
Sep
2010
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Thank you. :) Nir.

Thank you. :)

Nir.

NirH's picture
02
Sep
2010
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1 more

1 more thing...

For fresh install on new computers, can i install SEP RU6aMP1 Package (exported from manager)?

Thanks.

Prachand's picture
02
Sep
2010
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Yes , you are right for fresh

Yes , you are right for fresh install there are no issue.

Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)

NirH's picture
02
Sep
2010
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Excellent! Thank you again!

Excellent! Thank you again!