Endpoint Protection

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  • 1.  Upgrade from SEP v12

    Posted Jul 02, 2013 07:10 PM

    If I wanted to upgrade to a different version of symantec, while using an upgrade rebate, would SEP count?



  • 2.  RE: Upgrade from SEP v12

    Posted Jul 02, 2013 07:16 PM

    Do you already have SEP 11.x? You should already be entitled to 12.1 than.



  • 3.  RE: Upgrade from SEP v12

    Posted Jul 02, 2013 07:18 PM

    Well I have SEP v12, but I am thinking of switching to 360 because the SEP I have is for home use and I may get a multidevice version.



  • 4.  RE: Upgrade from SEP v12

    Posted Jul 02, 2013 07:57 PM

    SEP is for enterprise use so if this is for home use than yes 360 would be the way to go. You should be able to use the rebate for 360.



  • 5.  RE: Upgrade from SEP v12

    Posted Jul 03, 2013 12:35 AM

    HI, 

    SEP is an enterprise class product and 360 is mainly focused for home users. 

    So the enterprise class features will not available on 360.

    Regards

    Ajin

     



  • 6.  RE: Upgrade from SEP v12

    Posted Jul 03, 2013 12:38 AM

    I understand some features will be gone, and that is fine with me. It seems to have stricter than needed security settings for a home environment and notifies on things that I think is just my home group.



  • 7.  RE: Upgrade from SEP v12

    Broadcom Employee
    Posted Jul 03, 2013 07:54 AM

    Hi,

    Thank you for posting in Symantec community.

    I believe your reseller or partner will be the best person to guide on this.



  • 8.  RE: Upgrade from SEP v12

    Trusted Advisor
    Posted Jul 05, 2013 08:02 AM

    Hello,

    Apologize as I do not understand the word "upgrade rebate".

    What version of SEP are you currently running?

    Is the License of the current Symantec Endpoint Protection expired or about to expire?

    In case you are using the Symantec Endpoint Protection 11.x and you want to upgrade the License to Symantec Endpoint Protection 12.1.

    Check this Article:

    How to upgrade your Symantec Endpoint Protection 11 license to Symantec Endpoint Protection 12.1 online

    http://www.symantec.com/docs/HOWTO56030

    In case of anything else, you can also contact Symantec Sales:

    Renewals

    To renew or view details of your Symantec support contracts visit our License Renewal Center.

    Hope that helps!!



  • 9.  RE: Upgrade from SEP v12

    Posted Jul 11, 2013 06:32 AM

    Hi

    Please consult your partner

    Regards