Video Screencast Help
Give us your opinion and win with Symantec! Please help us by taking this survey to tell us about your experience with Symantec Connect, so that we can continue to grow and improve.  Take the survey.

Upgrade from SEP v12

Created: 02 Jul 2013 | 8 comments

If I wanted to upgrade to a different version of symantec, while using an upgrade rebate, would SEP count?

Operating Systems:

Comments 8 CommentsJump to latest comment

Brɨan's picture

Do you already have SEP 11.x? You should already be entitled to 12.1 than.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

killer04's picture

Well I have SEP v12, but I am thinking of switching to 360 because the SEP I have is for home use and I may get a multidevice version.

Brɨan's picture

SEP is for enterprise use so if this is for home use than yes 360 would be the way to go. You should be able to use the rebate for 360.

Please click the "Mark as solution" link at bottom left on the post that best answers your question. This will benefit admins looking for a solution to the same problem.

AjinBabu's picture

HI, 

SEP is an enterprise class product and 360 is mainly focused for home users. 

So the enterprise class features will not available on 360.

Regards

Ajin

killer04's picture

I understand some features will be gone, and that is fine with me. It seems to have stricter than needed security settings for a home environment and notifies on things that I think is just my home group.

Chetan Savade's picture

Hi,

Thank you for posting in Symantec community.

I believe your reseller or partner will be the best person to guide on this.

Chetan Savade
Sr.Technical Support Engineer, Endpoint Security
Enterprise Technical Support
CCNA | CCNP | MCSE | SCTS |

Don't forget to mark your thread as 'SOLVED' with the answer that best helps you.<

Mithun Sanghavi's picture

Hello,

Apologize as I do not understand the word "upgrade rebate".

What version of SEP are you currently running?

Is the License of the current Symantec Endpoint Protection expired or about to expire?

In case you are using the Symantec Endpoint Protection 11.x and you want to upgrade the License to Symantec Endpoint Protection 12.1.

Check this Article:

How to upgrade your Symantec Endpoint Protection 11 license to Symantec Endpoint Protection 12.1 online

http://www.symantec.com/docs/HOWTO56030

In case of anything else, you can also contact Symantec Sales:

Renewals

To renew or view details of your Symantec support contracts visit our License Renewal Center.

Hope that helps!!

Mithun Sanghavi
Associate Security Architect

MIM | MCSA | MCTS | STS | SSE | SSE+ | ITIL v3

Don't forget to mark your thread as 'SOLVED' with the answer that best helped you.

SameerU's picture

Hi

Please consult your partner

Regards